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Billing & Registration

Patient Service Representative, Emergency Department ( Daylight, Evening and Overnight Schedules)

  • PittsburghPA
  • Full-Time
  • On-site
  • Variable

PostedDecember 10, 2025

Pay$18.99–$28.11 / hr

Apply nowSave job

About this role

ST Health is hiring full-time and part-time Patient Services Representatives to support patient registration at both the front desk and bedside in our Emergency Departments throughout Allegheny County. With flexible schedules and locations at multiple ST Health hospitals, there’s a role that can fit your lifestyle.

Apply today, and one of our recruiters will help match you with the location and shift that suits you best.

No experience in patient registration? No problem. Comprehensive training is provided to ensure your success. Whether you’re looking to grow within healthcare or make a meaningful impact by supporting patients during critical moments, we’d love to connect with you.

Responsibilities:

Your typical day will be working with patients and family members as they come into the Emergency Room. You will be one of the first ST Health team members they interact with to get checked in. As part of that process, you will:

  • Obtain or update necessary demographic and insurance-related information.
  • Confirm insurance eligibility
  • Collect and record patient payments including co-payments, co-insurance, and deductibles Obtain applicable signatures for consent to treat and financial responsibility, along with signatures on any required forms

Required Experience:

  • Completion of High School graduate or equivalent.

Preferred Experience:

  • One year of experience in a healthcare setting or six months in a ST Health Patient Access position is preferred. 
  • Medical Terminology, third-party healthcare coverage experience, and a strong understanding of managed care regulations are preferred.
  • Experience with personal computer-based applications, other various office equipment, and proficient typing skills.
  • Excellent interpersonal, written, and verbal communication skills are required.
  • Initiative to work productively with minimal supervision.

Clearances/Licensure: (to be acquired after offer acceptance and before the start date – we will provide instructions on how to obtain):

  • Act 33 Child Clearance with Renewal
  • Act 31 Child Abuse Recognition and Reporting Training.
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance

ST Health is an Equal Opportunity Employer/Disability/Veteran

Pay range

$18.99–$28.11 / hr

Set by education and experience. Shift differentials are paid on top.

Your recruiter

Jamie Park

Nurse Recruiter — Pittsburgh Metro

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pepper2.socialhost.dev › job › 23360855 › patient-service-representative-emergency-department-daylight-evening-and-overnight-schedules

Patient Service Representative, Emergency Department ( Daylight, Evening and Overnight Schedules) — Pittsburgh, PA | Pepper Health (Library Build)

Patient Service Representative, Emergency… at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.

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title: 'Patient Service Representative, Emergency Department ( Daylight, Evening and Overnight Schedules)'
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job_id: '23360855'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
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date_posted: '2025-12-10T21:47:47.867Z'
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# Patient Service Representative, Emergency Department ( Daylight, Evening and Overnight Schedules)

- Location: Pittsburgh, PA (On-site)
- Employment type: Full-Time
- Category: Billing & Registration
- Shift: Variable
- Business unit: Corporate Finance
- Pay: $18.99–$28.11 / hr
- Organization: SFX Demo
- Posted: 2025-12-10T21:47:47.867Z

## Description

ST Health is hiring full-time and part-time Patient Services Representatives to support patient registration at both the front desk and bedside in our Emergency Departments throughout Allegheny County. With flexible schedules and locations at multiple ST Health hospitals, there’s a role that can fit your lifestyle.

Apply today, and one of our recruiters will help match you with the location and shift that suits you best.
…

The full Markdown agents read

A day in the role

Life at Pepper Health

  • Captions
  • Transcript
  • Audio-described

Shift and schedule

  • Shift

    Variable

  • Hours

    Full-Time

  • Workplace

    On-site

Where you’ll work

Pittsburgh, PA

A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.

About working in Pittsburgh
  • Pepper Health Shadyside
  • Pepper Health Passavant
  • Pepper Health Children's
  • Pepper Health Rehab Services
  • Pepper Health at Home

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Devin R., Lead MRI Technologist

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.

Devin R.Lead MRI Technologist — joined as a tech

Career progression

Where this role can lead

  1. New-grad RN / Residency

  2. Staff RN — specialty certified

  3. Charge / Clinical Resource RN

  4. Nurse Manager or CNS / NP track

  5. Director of Nursing

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

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Patient Service Representative, Emergency Department ( Daylight, Evening and Overnight Schedules)

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