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Billing & Registration

Emergency Department Patient Access Representative

  • PittsburghPA
  • Full-Time
  • On-site

PostedDecember 10, 2025

Pay$18.99–$28.11 / hr

Apply nowSave job

About this role

Job Description: Patient Access Representative at ST Health

ST Health is seeking full-time Patient Access Representatives to work in patient registration at the front desk and bedside in the Emergency Departments at ST Health hospitals. This entry-level role is an excellent opportunity for those looking to start or expand their career in healthcare.

*Training is offered for this position and includes a 4-day Medipac training followed by hands on training/shadowing.

Responsibilities:

As a Patient Access Representative, your typical day will involve working with patients and family members as they arrive at the Emergency Room. You will be one of the first ST Health team members they interact with. Your responsibilities will include:

  • Obtaining or updating necessary demographic and insurance-related information.
  • Confirming insurance eligibility.
  • Collecting and recording patient payments, including co-payments, co-insurance, and deductibles.
  • Obtaining applicable signatures for consent to treat and financial responsibility, along with signatures on any required forms.

Work Schedule:

In this role, you will travel to any ST Health Emergency Department throughout Allegheny County and Cranberry. You will work a variety of shifts (daylight, evening, and overnight hours) on various days. Weekend and holiday availability is required. Some flexibility around locations and shifts may be available on a case-by-case basis. After six months of floating to various hospitals, there is the potential to be placed at one Emergency Department.

  • Completion of high school diploma or equivalent.

Clearances/Licensure: (to be acquired after offer acceptance and before start date – we will provide instructions on how to obtain)

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

ST Health is an Equal Opportunity Employer/Disability/Veteran

At ST Health, we strive to ensure that diversity, inclusion, dignity, respect, and cultural awareness is at the core of everything we do. By fostering an environment where every member of our team has a voice, regardless of race, ethnicity, gender identity, sexual orientation, faith, age, or culture, we aim to emphasize a simple point: who you are is important, and who you are has a place at ST Health. 

 

Pay range

$18.99–$28.11 / hr

Set by education and experience. Shift differentials are paid on top.

Your recruiter

Jamie Park

Nurse Recruiter — Pittsburgh Metro

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pepper2.socialhost.dev › job › 23362176 › emergency-department-patient-access-representative

Emergency Department Patient Access Representative — Pittsburgh, PA | Pepper Health (Library Build)

Emergency Department Patient Access Representative at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.

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title: 'Emergency Department Patient Access Representative'
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job_id: '23362176'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2025-12-10T21:47:47.82Z'
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# Emergency Department Patient Access Representative

- Location: Pittsburgh, PA (On-site)
- Employment type: Full-Time
- Category: Billing & Registration
- Business unit: Corporate Finance
- Pay: $18.99–$28.11 / hr
- Organization: SFX Demo
- Posted: 2025-12-10T21:47:47.82Z

## Description

**Job Description: Patient Access Representative at ST Health**

ST Health is seeking full-time Patient Access Representatives to work in patient registration at the front desk and bedside in the Emergency Departments at ST Health hospitals. This entry-level role is an excellent opportunity for those looking to start or expand their career in healthcare.

…

The full Markdown agents read

A day in the role

Life at Pepper Health

  • Captions
  • Transcript
  • Audio-described

Where you’ll work

Pittsburgh, PA

A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.

About working in Pittsburgh
  • Pepper Health Shadyside
  • Pepper Health Passavant
  • Pepper Health Children's
  • Pepper Health Rehab Services
  • Pepper Health at Home

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Devin R., Lead MRI Technologist

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.

Devin R.Lead MRI Technologist — joined as a tech

Career progression

Where this role can lead

  1. New-grad RN / Residency

  2. Staff RN — specialty certified

  3. Charge / Clinical Resource RN

  4. Nurse Manager or CNS / NP track

  5. Director of Nursing

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

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Emergency Department Patient Access Representative

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