Patient Services Representative

{
    "@context": "https://schema.org",
    "@type": "JobPosting",
    "title": "Patient Services Representative",
    "description": "A Patient Services Representative welcomes patients, educates them on copayments and financial obligations, collects payments, schedules appointments, and updates patient information. They promote new technologies, connect patients to financial resources, and foster a culture of service excellence, ensuring a positive ST Health experience for patients and families.This position will primarily work Monday through Friday daylight shifts.  Occasional Evening & Saturdays may be neededResponsibilities:Greet patients warmly, guides them through self-arrival technology or check-in, and collects copayments at the point of service.Confirm/update patient information, schedule follow-up appointments, and connect patients to resources for ancillary services.Provide clear instructions, follow up on unresolved patient needs, and take appropriate action for service recovery.Register patients for Biometrics, promote MyST Health, assist with financial education, verify insurance, and obtain consent forms.Handle phone calls, assist with administrative tasks, and other duties as needed.High school graduate or equivalent is required. Associates Degree preferredTwo years of experience in a high volume medical / billing / fiscal or customer service function is preferred.Previous Outpatient office experience is preferred Prior experience with Medipac, Epic, or other health records systems is preferred.Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Knowledge of medical terminology is preferred. Licensure, Certifications, and Clearances:Act 31 / Act 33 / Act 34 / Act 73ST Health is an Equal Opportunity Employer/Disability/Veteran",
    "identifier": {
        "@type": "PropertyValue",
        "name": "Pepper Health",
        "value": "23362298"
    },
    "datePosted": "2026-02-16",
    "employmentType": "FULL_TIME",
    "hiringOrganization": {
        "@type": "Organization",
        "@id": "https://pepper2.socialhost.dev/#organization",
        "name": "Pepper Health",
        "sameAs": "https://pepper2.socialhost.dev/"
    },
    "jobLocation": {
        "@type": "Place",
        "address": {
            "@type": "PostalAddress",
            "addressLocality": "Pittsburgh",
            "addressRegion": "PA",
            "addressCountry": "US"
        }
    },
    "url": "https://pepper2.socialhost.dev/job/23362298/patient-services-representative/",
    "directApply": true,
    "validThrough": "2026-12-11",
    "workHours": "Day Job shift",
    "baseSalary": {
        "@type": "MonetaryAmount",
        "currency": "USD",
        "value": {
            "@type": "QuantitativeValue",
            "minValue": 19.6,
            "maxValue": 30.25,
            "unitText": "HOUR"
        }
    }
}

---
type: 'JobPosting'
title: 'Patient Services Representative'
url: 'https://pepper2.socialhost.dev/job/23362298/patient-services-representative/'
job_id: '23362298'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2026-02-16T11:00:28.5Z'
date_modified: '2026-05-18T09:14:23.783Z'
---

# Patient Services Representative

- Location: Pittsburgh, PA (On-site)
- Employment type: Full-Time
- Category: Billing & Registration
- Shift: Day Job
- Business unit: ST Health Children's Hospital of Pittsburgh
- Pay: $19.60–$30.25 / hr
- Organization: SFX Demo
- Posted: 2026-02-16T11:00:28.5Z

## Description

A Patient Services Representative welcomes patients, educates them on copayments and financial obligations, collects payments, schedules appointments, and updates patient information. They promote new technologies, connect patients to financial resources, and foster a culture of service excellence, ensuring a positive ST Health experience for patients and families.

**This position will primarily work Monday through Friday daylight shifts. Occasional Evening & Saturdays may be needed**
…

The full Markdown agents read