About this role
Responsibilities:
-
Expanded knowledge of PLB processes by the payer. Includes the aptitude to recognize when a PLB should be posted to a patient's account and verify with the billing department.Attention to detail when reviewing the EOB correspondence batches in the banking system with the ability to identify issues and present to management.
-
Interpret and key RAC Audit correspondence into the Audit+ system. Understand payment posting and the relationship between co-pays, deductibles, co-insurance, allowances, and payments so that the account balance is accurate after payment is posted. Ability to navigate various payer websites or call payer directly when needed.
-
Key payment data from lockbox work capturing all relevant data including payer remark codes that would assist the Billing Department to determine how to follow up on a denial. Verify that funds are in the bank prior to posting. Import and post files, and reconcile funds in the bank to payments posted. Print posted reports and manually post to the patient billing system any rejected payments and close the receivable to the next responsible payer as warranted.
-
Post and reconcile non-sufficient funds, credit files, stop payments and any/all miscellaneous bank account debit adjustments and chargebacks. Verify, import, and post electronic remittance/denial files for assigned payers, ensuring that funds are in the bank prior to posting. Identify and communicate to management any unusual delays, balancing issues, new codes, or adjustments.
-
Manually resolve any rejected payments (post, refund, or transfer) for electronic remittance files. Print summary reports. Generate and distribute payer-specific electronic posting summary and exception reports to department designee immediately upon completion of payer file run.
-
Thoroughly research questionable/unidentified payments in order to post properly. Contact insurance carriers, complete documentation forms and follow up on any amounts posted to suspense, UTL, or clearing accounts. Items posted to suspense, UTL, or clearing accounts must be resolved within 7 days, or notice provided to the supervisor of the reason for the extended delay.
-
Recognize bad debt transactions and supply proper documentation to ensure bad debt payment is posted accurately into any and all patient billing systems or legacy master spreadsheets.
-
Post and/or code non-cash data accurately by selecting the standard code to designate the reason (payment denial, admission approval, refund request, etc). Post memo or contractual adjustment if warranted, and close the receivable to the next payer if warranted. Prepare documentation for payments that must be transferred to another ST Health entity, or refunded to the payer. Ensure accurate posting of payments that belong to another ST Health entity or prepare appropriate documentation so that funds can be transferred or refunded.
-
Consistently meet departmental productivity standards as set by management. Apply for undistributed payments on any and all patient billing following established guidelines.
-
Serve as a resource to other employees, as requested by management. Performs HB, PB & SBO payment postings.
-
High school diploma required.
-
Four years experience in an accounts receivable environment, preferably in the health care or insurance field.
-
Knowledge of payment application, billing and reconciliation.
-
Rapid typing/data entry skill and familiarity with personal computer software such as but not limited to Excel.
-
Analytic mind that likes to resolve out-of-balance situations and math challenges.
-
Associate or B.A. degree in accounting or business preferred.
Licensure, Certifications, and Clearances:
- Act 34
Pay range
$16.85–$26.49 / hr
Set by education and experience. Shift differentials are paid on top.
Your recruiter
Jamie Park
Nurse Recruiter — Pittsburgh Metro
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"description": "ST Health Revenue Cycle is hiring a Payment Specialist II to join our team. The Payment Specialist II will work Monday through Friday during business hours on-site at the US Steel Tower in Pittsburgh with the potential to work from home. \n\n \n\nIn this role, you will analyze, post, balance, and report payments and denials for designated entities and payers to the appropriate billing system(s). As the Payment Specialist II you will manage electronic remittance file retrieval and posting as well as other various control processes (imaging, spreadsheet updating, account monitoring, etc).\n\n \n\nIf you have prior healthcare office experience and enjoy working in an accounts receivable environment, this could be the job for you! Apply today!\n\nResponsibilities:\n\n\n\t\n\tExpanded knowledge of PLB processes by the payer. Includes the aptitude to recognize when a PLB should be posted to a patient's account and verify with the billing department.Attention to detail when reviewing the EOB correspondence batches in the banking system with the ability to identify issues and present to management.\n\t\n\t\n\tInterpret and key RAC Audit correspondence into the Audit+ system. Understand payment posting and the relationship between co-pays, deductibles, co-insurance, allowances, and payments so that the account balance is accurate after payment is posted. Ability to navigate various payer websites or call payer directly when needed.\n\t\n\t\n\tKey payment data from lockbox work capturing all relevant data including payer remark codes that would assist the Billing Department to determine how to follow up on a denial. Verify that funds are in the bank prior to posting. Import and post files, and reconcile funds in the bank to payments posted. Print posted reports and manually post to the patient billing system any rejected payments and close the receivable to the next responsible payer as warranted.\n\t\n\t\n\tPost and reconcile non-sufficient funds, credit files, stop payments and any/all miscellaneous bank account debit adjustments and chargebacks. Verify, import, and post electronic remittance/denial files for assigned payers, ensuring that funds are in the bank prior to posting. Identify and communicate to management any unusual delays, balancing issues, new codes, or adjustments.\n\t\n\t\n\tManually resolve any rejected payments (post, refund, or transfer) for electronic remittance files. Print summary reports. Generate and distribute payer-specific electronic posting summary and exception reports to department designee immediately upon completion of payer file run.\n\t\n\t\n\tThoroughly research questionable/unidentified payments in order to post properly. Contact insurance carriers, complete documentation forms and follow up on any amounts posted to suspense, UTL, or clearing accounts. Items posted to suspense, UTL, or clearing accounts must be resolved within 7 days, or notice provided to the supervisor of the reason for the extended delay.\n\t\n\t\n\tRecognize bad debt transactions and supply proper documentation to ensure bad debt payment is posted accurately into any and all patient billing systems or legacy master spreadsheets.\n\t\n\t\n\tPost and/or code non-cash data accurately by selecting the standard code to designate the reason (payment denial, admission approval, refund request, etc). Post memo or contractual adjustment if warranted, and close the receivable to the next payer if warranted. Prepare documentation for payments that must be transferred to another ST Health entity, or refunded to the payer. Ensure accurate posting of payments that belong to another ST Health entity or prepare appropriate documentation so that funds can be transferred or refunded.\n\t\n\t\n\tConsistently meet departmental productivity standards as set by management. Apply for undistributed payments on any and all patient billing following established guidelines.\n\t\n\t\n\tServe as a resource to other employees, as requested by management. Performs HB, PB & SBO payment postings.\n\t\n\n\n \n\n\t\n\tHigh school diploma required. \n\t\n\t\n\tFour years experience in an accounts receivable environment, preferably in the health care or insurance field. \n\t\n\t\n\tKnowledge of payment application, billing and reconciliation. \n\t\n\t\n\tRapid typing/data entry skill and familiarity with personal computer software such as but not limited to Excel. \n\t\n\t\n\tAnalytic mind that likes to resolve out-of-balance situations and math challenges. \n\t\n\t\n\tAssociate or B.A. degree in accounting or business preferred.\n\t\n\n\n\nLicensure, Certifications, and Clearances:\n\n\n\tAct 34\n\n\nST Health is an Equal Opportunity Employer/Disability/Veteran",
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}pepper2.socialhost.dev › job › 23361935 › payment-specialist-ii
Payment Specialist II — Pittsburgh, PA | Pepper Health (Library Build)
Payment Specialist II at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply. Start with just your email.
---
type: 'JobPosting'
title: 'Payment Specialist II'
url: 'https://pepper2.socialhost.dev/job/23361935/payment-specialist-ii/'
job_id: '23361935'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2023-04-18T12:47:13.17Z'
date_modified: '2026-05-18T09:14:18.08Z'
---
# Payment Specialist II
- Location: Pittsburgh, PA
- Employment type: Full-Time
- Category: Billing & Registration
- Shift: Day Job
- Business unit: Corporate Finance
- Pay: $16.85–$26.49 / hr
- Organization: SFX Demo
- Posted: 2023-04-18T12:47:13.17Z
## Description
ST Health Revenue Cycle is hiring a Payment Specialist II to join our team. The Payment Specialist II will work Monday through Friday during business hours on-site at the US Steel Tower in Pittsburgh with the potential to work from home.
In this role, you will analyze, post, balance, and report payments and denials for designated entities and payers to the appropriate billing system(s). As the Payment Specialist II you will manage electronic remittance file retrieval and posting as well as other various control processes (imaging, spreadsheet updating, account monitoring, etc).
…Where you’ll work
Pittsburgh, PA
A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.
- Pepper Health Shadyside
- Pepper Health Passavant
- Pepper Health Children's
- Pepper Health Rehab Services
- Pepper Health at Home
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
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