About this role
ST Health Health Plan has an exciting opportunity for a Quality Improvement Specialist, Provider Performance position in its Quality Improvement department, located in downtown Pittsburgh at the U.S. Steel Tower. This is a full time position working Monday through Friday daylight hours and is a hybrid position consisting of working from home and in office 3 days per week.
Responsibilities:
- Build valuable relationships with internal and external multidisciplinary teams utilizing clinical expertise, strong analytical skills, and incorporating clinical operations experience and quality improvement methodologies to achieve quality outcomes.
- Serve as a quality liaison to external stakeholders participating in value-based quality incentive programs.
- Provide clinical expertise in interpreting Value Based Program measures, performance trends, and improvement opportunities.
- Plan and facilitate routine meetings, learning collaboratives, and performance review discussions with hospital and specialty programs leadership and clinical teams.
- Foster collaborative relationships, promote transparency, trust, and shared accountability for performance.
- Assist with program documentation, deliverables, and compliance with program requirements deliverable due dates.
- Utilization of most up to date industry standards such as current clinical guidelines, state and federal quality requirements, and evolving value-based care models.
- Ability to lead a quality improvement multidisciplinary workgroup.
- Bachelor’s degree in Nursing or related field required at time of hire/transfer.
- Master’s degree preferred.
- Five years related experience required.
- Knowledge of information systems and process improvement techniques.
- Knowledge of effective in-person and virtual facilitation techniques.
- Ability to lead cross-functional teams in continuous improvement efforts.
- Ability to understand, interpret, and communicate with data.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Critical thinking and problem-solving abilities required as related to supporting and driving continuous improvement efforts within the health plan.
- Ability to work productively and effectively within a complex environment and handle multiple/changing priorities.
- Ability to independently manage and work on multiple projects.
- Candidate must demonstrate excellent written and oral communication skills.
- Must be able to interact and engage with all facets of the healthcare industry.
Licensure, Certifications, and Clearances:
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$34.98–$60.52 / hr
Set by education and experience. Shift differentials are paid on top.
Your recruiter
Jamie Park
Nurse Recruiter — Pittsburgh Metro
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}pepper2.socialhost.dev › job › 23363146 › quality-improvement-specialist-provider-performance-hybrid-pittsburgh-pa
Quality Improvement Specialist, Provider Performance (Hybrid)- Pittsburgh, PA — Pittsburgh, PA | Pepper Health (Library Build)
Quality Improvement Specialist, Provider… at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.
---
type: 'JobPosting'
title: 'Quality Improvement Specialist, Provider Performance (Hybrid)- Pittsburgh, PA'
url: 'https://pepper2.socialhost.dev/job/23363146/quality-improvement-specialist-provider-performance-hybrid-pittsburgh-pa/'
job_id: '23363146'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2026-03-31T14:15:19.22Z'
date_modified: '2026-05-18T09:14:34.627Z'
---
# Quality Improvement Specialist, Provider Performance (Hybrid)- Pittsburgh, PA
- Location: Pittsburgh, PA (Hybrid)
- Employment type: Full-Time
- Category: Other
- Shift: Day Job
- Business unit: ST Health Health Plan
- Pay: $34.98–$60.52 / hr
- Organization: SFX Demo
- Posted: 2026-03-31T14:15:19.22Z
## Description
ST Health Health Plan has an exciting opportunity for a Quality Improvement Specialist, Provider Performance position in its Quality Improvement department, located in downtown Pittsburgh at the U.S. Steel Tower. This is a full time position working Monday through Friday daylight hours and is a hybrid position consisting of working from home and in office 3 days per week.
**Responsibilities:**
…Shift and schedule
Shift
Day Job
Hours
Full-Time
Workplace
Hybrid
Where you’ll work
Pittsburgh, PA
A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.
- Pepper Health Shadyside
- Pepper Health Passavant
- Pepper Health Children's
- Pepper Health Rehab Services
- Pepper Health at Home
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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