Business Process Consultant II

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    "description": "Are you energized by solving complex problems, leading change, and helping organizations work better for the people they serve? In this role, you’ll lead high‑impact consulting and improvement initiatives that drive measurable performance and process improvements across our Insurance Services Division.You’ll partner closely with business and clinical leaders, guide cross‑functional teams, and translate strategy into action—turning ideas into results that deliver real business value.What You’ll DoLead Improvement from Vision to ResultsYou’ll plan, design, and lead consulting projects that improve how work gets done. You’ll define the value, scope, goals, and roadmap for initiatives—and then lead teams to deliver.Partner with business and clinical leaders to design and implement performance and process improvement initiativesApply creative problem‑solving to identify solutions, develop innovative frameworks, and unlock business valueAssess impacts to people, processes, and organizational structures and guide teams through changeBuild compelling business cases using data, performance metrics, and cost/benefit analysis Think Strategically—and Act PracticallyYou’ll connect organizational strategy to execution by anticipating needs, risks, and opportunities.Assess business, clinical, operational, and technical needs with internal and external stakeholdersDefine people, process, and technology implications of strategic initiativesAnticipate key business issues and proactively shape solutionsBe a Change LeaderChange doesn’t happen by accident—and you’ll help make it stick.Lead and support cross‑functional change management and communication strategiesAct as a trusted change agent across impacted departmentsDevelop and deliver clear, effective presentations to audiences at all levelsManage Projects with ConfidenceYou’ll bring structure, clarity, and accountability to every project you lead.Define scope, requirements, timelines, and work plansAssign resources and clarify roles and responsibilitiesTrack progress, risks, and issues—resolving or escalating as neededFacilitate productive meetings and ensure milestones and deadlines are metOversee the development of reports, presentations, and project documentationUse Data to Drive DecisionsYou’ll turn insights into action through thoughtful analysis.Analyze data to identify and quantify improvement opportunitiesEstablish baseline metrics and measure performance outcomesSupport dashboards and scorecards that track progress and resultsLead, Coach, and Grow OthersYour leadership will help teams—and individuals—do their best work.Coach, train, and mentor team members in your areas of expertiseEstablish a clear vision for project value, goals, and successModel our system‑wide values, behaviors, and commitment to continuous learningHow You’ll Do ItYou’ll leverage proven methodologies and a strong consulting toolkit, including:Six Sigma and Lean principlesBusiness AgilityOrganizational change managementProcess mapping and redesignData and organizational analysisGroup facilitation, benchmarking, and best‑practice applicationYou’ll also contribute to the development of new tools, techniques, and resources that strengthen our improvement capabilities.Why You’ll Love This RoleImpact: Your work directly improves performance, efficiency, and outcomesVisibility: Partner with leaders and influence meaningful decisionsVariety: Lead diverse projects with real complexity and challengeGrowth: Continue building your consulting, leadership, and strategic skill setPurpose: Help create better systems that support those who rely on themIf you’re driven by improvement, motivated by collaboration, and excited to lead change that matters—we’d love to hear from you.Bachelor's Degree required. 5 years of experience in operations or operations improvement or operations improvement consulting (may include up to 2 years in operational financial analysis), and 5 years of experience in data-based process improvement (eg. Six Sigma process improvement) and/or project management of related efforts.PMI's PMP Certification or successful completion of ST Healths Ulearn Project Management Training series required within one year of hire. Green Belt certification required within one year of hire as is completion of training in Agile methodologies. Strong management, problem solving, organizational, and communication skills (oral and written) are required. Excellent Project Management skills and ability to plan and direct multiple, moderately complex process reengineering projects. Excellent computer skills required proficiency with MS Office suite including PowerPoint and Visio. Licensure, Certifications, and Clearances:PMI's PMP Certification required or completion of ST Health Health Plan Project Management training within one year from date of hire. In addition, ST Health Health Plan Lean Six Sigma Green Belt Certification (or a comparable program meeting the ASQ Green Belt certification standards) required within one year of hire. Act 34 ST Health is an Equal Opportunity Employer/Disability/Veteran",
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---
type: 'JobPosting'
title: 'Business Process Consultant II'
url: 'https://pepper2.socialhost.dev/job/23362495/business-process-consultant-ii/'
job_id: '23362495'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2026-03-19T11:45:29.477Z'
date_modified: '2026-05-18T09:14:26.457Z'
---

# Business Process Consultant II

- Location: Pittsburgh, PA (Hybrid)
- Employment type: Full-Time
- Category: Other
- Shift: Day Job
- Business unit: ST Health Health Plan
- Pay: $41.87–$72.43 / hr
- Organization: SFX Demo
- Posted: 2026-03-19T11:45:29.477Z

## Description

Are you energized by solving complex problems, leading change, and helping organizations work better for the people they serve? In this role, you’ll lead high‑impact consulting and improvement initiatives that drive measurable performance and process improvements across our Insurance Services Division.

You’ll partner closely with business and clinical leaders, guide cross‑functional teams, and translate strategy into action—turning ideas into results that deliver real business value.
…

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