About this role
ST Health Community Care Behavioral Health is hiring a full-time Precert Care Manager. This role will work Monday – Friday 3:30 pm – midnight with rotating weekends and holidays. Occasional overnight coverage may be needed at times. This role works fully remote and must reside within 2 hours of a CCBH office location. Candidate should reside within Pennsylvania or the tri-state area.
A Precert Care Manager for the 24 hour precert team must be able and willing to work daylight, evening, and night shift positions that also rotate weekend and holiday coverage. A Precert Care Manager is responsible for documenting and reviewing clinical information and making authorization determinations for adult and child/adolescent members being referred to acute and non-ambulatory mental health and substance use disorder levels of care for all Community Care contracts. The Care Manager will also be responsible for crisis management and referring members to appropriate services based on triage assessment. The Care Manager executes these responsibilities consistent with the applicable Community Care Policies and Procedures. A care manager represents the organization to providers, member groups and families, and participates in the overall administration of clinical operations as warranted. A care manager is expected to bring a level of clinical leadership to the care management department. In addition, a care manager may serve as the care management lead for other members of his/her team.
Responsibilities:
- Coordinates, reviews, and maintains daily logs for reporting purposes and for weekly preparation and analysis of trending reports to address member incidents, provider deficiencies, and quality of care concerns.
- Independently problem solves based on advanced-level knowledge of the service delivery system, clinical treatment, diversion resources, and the provider network for adult and child/adolescent members for behavioral health and SUD providers from the requested region, member services policies, members’ rights and responsibilities, and the operating practices of the organization
- Responds to deadlines and has work completed on or before deadline 95% of the time.
- Identify need for and facilitate linkages for members and families between primary care and behavioral health providers and other social service or provider agencies to develop and coordinate service plans.
- Maintains an understanding of behavioral health benefits and remains current on covered benefits, limitations, exclusions, and policies and procedures, in regards to services. Is able to provide members, providers and other stakeholders with accurate information concerning benefits and coverage.
- Demonstrates excellent clinical, written and oral communication skills.
- Utilizes supervision with team coordinator and clinical manager regularly.
- Assumes responsibility for completion of acute and non-ambulatory precerts and application of appropriate medical necessity guidelines. Precerts include adult and child/adolescent members from all Community Care being admitted to mental health and substance use disorder services, as well as afterhours/weekend completion of precerts for ST Health Health Plan Commercial and SNP lines of business.
- Assist with moving members to in network facilities or coordinating with appropriate Community Care contracts regarding approval for out of network service utilization.
- Consults with appropriate physician advisors as needed for case collaboration and care planning.
- Develops specific clinical interventions and coordinates with the assigned Community Care contract and care management team for members who do not maintain regular contact with their behavioral health provider as recommended contributing to frequent crises, recidivism, and interfering with maximum benefit from available care.
- Participates in professional development activities to further clinical skills and knowledge. Works as part of a team providing clinical expertise and knowledge to member services and other care management staff.
- Demonstrates advanced level of computer operation with electronic medical record systems and Microsoft Outlook, Word, and Excel Programs, as well as advanced typing proficiency.
- Receives and responds appropriately to complex calls, including Afterhours/Weekend Employee Assistance Program calls, triage calls, and provider or member complaints. Ensures accurate, thorough, and correct documentation of these calls.
- A current and unrestricted Pennsylvania Licensure in health or human services field (LSW, LCSW, LPC, LMFT) and master’s degree OR licensed RN (BSN preferred)
- Minimum of three years of relevant clinical experience.
- Experience with both adult and child/adolescent populations and mental health and substance use disorder services strongly preferred.
- Experience in managed care strongly preferred.
- General knowledge of best practices in behavioral health, emphasizing work with special needs or priority populations and in public sector systems.
- Certification in substance use disorders helpful.
- PCPC 3rd Edition, ASAM, and Confidentiality Training preferred.
- Supervisory or other leadership experience in behavioral health also preferred
Licensure, Certifications, and Clearances:
Act 73 FBI
Clearance
- Act 34 Criminal Clearance w Renewal
- Act 33 Child Clearance w Renewal
Behavior Specialist OR Clinical Social Work OR Licensed Mar & Fam Therapist OR Licensed Social Worker OR Professional Counselor OR Psychologist OR Registered Nurse
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$29.29–$48.21 / hr
Set by education and experience. Shift differentials are paid on top.
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The Care Manager will also be responsible for crisis management and referring members to appropriate services based on triage assessment. The Care Manager executes these responsibilities consistent with the applicable Community Care Policies and Procedures. A care manager represents the organization to providers, member groups and families, and participates in the overall administration of clinical operations as warranted. A care manager is expected to bring a level of clinical leadership to the care management department. In addition, a care manager may serve as the care management lead for other members of his/her team.Responsibilities: Coordinates, reviews, and maintains daily logs for reporting purposes and for weekly preparation and analysis of trending reports to address member incidents, provider deficiencies, and quality of care concerns.Independently problem solves based on advanced-level knowledge of the service delivery system, clinical treatment, diversion resources, and the provider network for adult and child/adolescent members for behavioral health and SUD providers from the requested region, member services policies, members' rights and responsibilities, and the operating practices of the organizationResponds to deadlines and has work completed on or before deadline 95% of the time.Identify need for and facilitate linkages for members and families between primary care and behavioral health providers and other social service or provider agencies to develop and coordinate service plans.Maintains an understanding of behavioral health benefits and remains current on covered benefits, limitations, exclusions, and policies and procedures, in regards to services. Is able to provide members, providers and other stakeholders with accurate information concerning benefits and coverage.Demonstrates excellent clinical, written and oral communication skills.Utilizes supervision with team coordinator and clinical manager regularly.Assumes responsibility for completion of acute and non-ambulatory precerts and application of appropriate medical necessity guidelines. Precerts include adult and child/adolescent members from all Community Care being admitted to mental health and substance use disorder services, as well as afterhours/weekend completion of precerts for ST Health Health Plan Commercial and SNP lines of business.Assist with moving members to in network facilities or coordinating with appropriate Community Care contracts regarding approval for out of network service utilization.Consults with appropriate physician advisors as needed for case collaboration and care planning.Develops specific clinical interventions and coordinates with the assigned Community Care contract and care management team for members who do not maintain regular contact with their behavioral health provider as recommended contributing to frequent crises, recidivism, and interfering with maximum benefit from available care.Participates in professional development activities to further clinical skills and knowledge. 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Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.ST Health is an Equal Opportunity Employer/Disability/Veteran",
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}pepper2.socialhost.dev › job › 23362496 › precert-care-manager-evening-shift
Precert Care Manager (Evening Shift) — Pittsburgh, PA | Pepper Health (Library Build)
Precert Care Manager (Evening Shift) at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.
---
type: 'JobPosting'
title: 'Precert Care Manager (Evening Shift)'
url: 'https://pepper2.socialhost.dev/job/23362496/precert-care-manager-evening-shift/'
job_id: '23362496'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2026-03-19T16:15:17.397Z'
date_modified: '2026-05-18T09:14:26.457Z'
---
# Precert Care Manager (Evening Shift)
- Location: Pittsburgh, PA (Remote)
- Employment type: Full-Time
- Category: Behavioral Health
- Shift: Evening Job
- Business unit: Community Care Behavioral Health
- Pay: $29.29–$48.21 / hr
- Organization: SFX Demo
- Posted: 2026-03-19T16:15:17.397Z
## Description
ST Health Community Care Behavioral Health is hiring a full-time Precert Care Manager. This role will work Monday - Friday 3:30 pm - midnight with rotating weekends and holidays. Occasional overnight coverage may be needed at times. This role works fully remote and must reside within 2 hours of a CCBH office location. Candidate should reside within Pennsylvania or the tri-state area.
A Precert Care Manager for the 24 hour precert team must be able and willing to work daylight, evening, and night shift positions that also rotate weekend and holiday coverage. A Precert Care Manager is responsible for documenting and reviewing clinical information and making authorization determinations for adult and child/adolescent members being referred to acute and non-ambulatory mental health and substance use disorder levels of care for all Community Care contracts. The Care Manager will also be responsible for crisis management and referring members to appropriate services based on triage assessment. The Care Manager executes these responsibilities consistent with the applicable Community Care Policies and Procedures. A care manager represents the organization to providers, member groups and families, and participates in the overall administration of clinical operations as warranted. A care manager is expected to bring a level of clinical leadership to the care management department. In addition, a care manager may serve as the care management lead for other members of his/her team.
…Shift and schedule
Shift
Evening Job
Hours
Full-Time
Workplace
Remote
Where you’ll work
Pittsburgh, PA
A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.
- Pepper Health Shadyside
- Pepper Health Passavant
- Pepper Health Children's
- Pepper Health Rehab Services
- Pepper Health at Home
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
Care Coordinator
Licensed Clinician (LSW/LPC)
Senior Clinician — LCSW
Program Supervisor
Behavioral Health Director
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
Explore similar careers nearby
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