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Director, Quality & Patient Safety – ST Health Presbyterian

  • PittsburghPA
  • Full-Time
  • Day Job

PostedJanuary 22, 2026

About this role

Purpose:
Provides administrative leadership and overall direction to the Quality, Patient Safety, Regulatory and Infection Control functions.

Responsibilities:

  • Recommend changes to policies and procedures to senior leadership. Provide oversight of Policy and Procedure Committee and the revisions and improvements to the process.
  • Provides administrative leadership and overall direction to the Quality, Patient Safety, Regulatory and the Infection Control functions.
  • Develop, implement, or utilize appropriate existing system data management capability that supports clinical program initiatives, decision support and regulatory compliance.
  • Implement programs and activities, which support the organization’s quality goals. Provide oversight for all appropriate ST Health pay for performance programs.
  • Complete performance reviews to maintain compliance.
  • Serve as the senior internal consulting resource for clinical measurement, analysis and reporting.
  • Make decisions and evaluate outcomes with adequate knowledge, information and consideration of physician stakeholders and members of all departments.
  • Ensure budgetary standards/expectations are met by monitoring and maintaining expenses and man-hour utilization.
  • Serves as the local leadership contact, in conjunction with Patient Safety staff, for the ST Health Risk Management department and collaborates as such.
  • Provide collaborative leadership on a consistent basis that smooth the interface points within the complex matrix environment that includes ST Health, employed physicians, private practice, and multiple clinical sites.
  • Assume leadership role in the development of process improvement opportunities related to changes in clinical practice to support organizational goals. Apply innovative and creative skills to ensure that the process improvement opportunities are identified and addressed as well as meet the needs of quality and safety goals and meets regulatory guidelines.
  • Works collaboratively with CQSI to ensure current and future obligations are met with respect to Public Reporting of quality outcomes.
  • Develop relationships and integrate all team members including physicians into the team’s work. Report program findings, results, and changes at various settings and meetings. Form relationships with various setting in the continuum of care based on program issues/work.
  • Conduct an analysis of clinical variance trends and recommendations for clinical practice changes. Investigate and implement creative methods to improve process.
  • Provide leadership and preparation for Regulatory Compliance including DOH Licensure and Joint Commission Accreditation Surveys
  • Effectively participate and engage in activities to support and achieve organizational strategic goals including an analysis of quality programs and patient care outcomes.
  • Demonstrate an interactive leadership style that influences thinking and reshapes the quality environment.
  • Demonstrate a collaborative leadership role in the External Regulatory Survey process, to ensure compliance and continual readiness for accreditation and licensure surveys.
  • Lead multidisciplinary teams, as assigned, in the development and ongoing progress of clinical outcomes to achieve organizational objectives of reducing resource utilization while promoting quality patient outcomes.
  • Provide administrative oversight for Infection Control including surveillance, data collection, education, and collaboration to reduce HAI’s.
  • Demonstrate responsiveness to the changing priorities and targets in the field of quality and patient safety.
  • Serves as Facility Contact for PHC4 and PHCQA.
  • Demonstrate initiative to address complex, high-risk problems and translate them into opportunities and challenges with all levels of management.
  • Provide input into CQSI data analytics development and reports.
  • Coach and advise professional staff in the formulation of their development plan.
  • Manage all human and financial aspects of the department to assure that standards for quality and cost effectiveness are met. Prepare annual man-hours; expense and capital budget for responsible cost centers based on an analysis of needs of patients, clinical programs, staff and physicians.
  • Collaborate with professionals across ST Health to identify and support joint educational opportunities to change clinical practice. Active participation on System Quality, Safety, Regulatory and Infection Control teams.
  • Master’s Degree required
  • 7-10 years of healthcare related experience required, with 5-7 years of supervisor experience preferred
  • Certification in related area of expertise preferred
  • Advanced interpersonal communications skills to assure a collaborative positive culture of quality and safety 
  • Knowledge of various aspects of quality and process improvement through IHC, IHI, Lean Systems management and other techniques
  • Experience in effective presentation of quality efforts to medical professionals of multiple disciplines 
  • Excellent interpersonal skills and demonstrated Leadership qualities 
  • Knowledge of Clinical Practices
  • Knowledge of regulatory requirements of multiple accrediting organizations including TJC, DOH and CMS 
  • Advanced analytic skills 
  • Ability to effective and succinctly communicate verbally and in writing to all levels of the organizations

    Licensure, Certifications, and Clearances:
     
  • CPHQ (Certified Professional in Healthcare Quality) preferred
  • Act 34

     

     


    ST Health is an Equal Opportunity Employer/Disability/Veteran

Pay

This posting does not list a range yet.

Your recruiter

Jamie Park

Nurse Recruiter — Pittsburgh Metro

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Apply innovative and creative skills to ensure that the process improvement opportunities are identified and addressed as well as meet the needs of quality and safety goals and meets regulatory guidelines.Works collaboratively with CQSI to ensure current and future obligations are met with respect to Public Reporting of quality outcomes.Develop relationships and integrate all team members including physicians into the team's work. Report program findings, results, and changes at various settings and meetings. Form relationships with various setting in the continuum of care based on program issues/work.Conduct an analysis of clinical variance trends and recommendations for clinical practice changes. 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Prepare annual man-hours; expense and capital budget for responsible cost centers based on an analysis of needs of patients, clinical programs, staff and physicians.Collaborate with professionals across ST Health to identify and support joint educational opportunities to change clinical practice. Active participation on System Quality, Safety, Regulatory and Infection Control teams.Master's Degree required7-10 years of healthcare related experience required, with 5-7 years of supervisor experience preferredCertification in related area of expertise preferredAdvanced interpersonal communications skills to assure a collaborative positive culture of quality and safety Knowledge of various aspects of quality and process improvement through IHC, IHI, Lean Systems management and other techniquesExperience in effective presentation of quality efforts to medical professionals of multiple disciplines Excellent interpersonal skills and demonstrated Leadership qualities Knowledge of Clinical PracticesKnowledge of regulatory requirements of multiple accrediting organizations including TJC, DOH and CMS Advanced analytic skills Ability to effective and succinctly communicate verbally and in writing to all levels of the organizationsLicensure, Certifications, and Clearances: CPHQ (Certified Professional in Healthcare Quality) preferredAct 34  ST Health is an Equal Opportunity Employer/Disability/Veteran",
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pepper2.socialhost.dev › job › 23362482 › director-quality-patient-safety-st-health-presbyterian

Director, Quality & Patient Safety - ST Health Presbyterian — Pittsburgh, PA | Pepper Health (Library Build)

Director, Quality & Patient… at Pepper Health, Pittsburgh. See the schedule and your recruiter’s name before you apply — this posting doesn’t list a range yet.

Agent text (?mb_render=md)
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title: 'Director, Quality & Patient Safety - ST Health Presbyterian'
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job_id: '23362482'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2026-01-22T16:30:20.247Z'
date_modified: '2026-05-18T09:14:25.253Z'
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# Director, Quality & Patient Safety - ST Health Presbyterian

- Location: Pittsburgh, PA
- Employment type: Full-Time
- Category: Other
- Shift: Day Job
- Business unit: ST Health Presbyterian
- Pay: not listed — this posting doesn’t list a range yet. Your recruiter can share it before you apply.
- Organization: SFX Demo
- Posted: 2026-01-22T16:30:20.247Z

## Description

**Purpose:**
Provides administrative leadership and overall direction to the Quality, Patient Safety, Regulatory and Infection Control functions.

…

The full Markdown agents read

A day in the role

Life at Pepper Health

  • Captions
  • Transcript
  • Audio-described

Where you’ll work

Pittsburgh, PA

A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.

About working in Pittsburgh
  • Pepper Health Shadyside
  • Pepper Health Passavant
  • Pepper Health Children's
  • Pepper Health Rehab Services
  • Pepper Health at Home

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Devin R., Lead MRI Technologist

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.

Devin R.Lead MRI Technologist — joined as a tech

Career progression

Where this role can lead

  1. New-grad RN / Residency

  2. Staff RN — specialty certified

  3. Charge / Clinical Resource RN

  4. Nurse Manager or CNS / NP track

  5. Director of Nursing

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

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