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Billing & Registration

Patient Access Representative

  • AltoonaPA
  • Full-Time
  • On-site

PostedMarch 6, 2026

About this role

Patient Access Representative

ST Health Altoona has immediate openings for Patient Access Representatives for the Emergency Department, OP1, the Hospital, and the Station Medical Center. We are looking for friendly faces to help provide excellent experiences to our patients at ST Health!

If you have a friendly personality and like to have a positive impact on someone’s day – this could be the perfect position for you!  We currently have full-time opportunities available.  Apply now to learn more!

Purpose:
Functions under the general direction of department leadership in Patient Access. Coordinates patient access for all phases of the revenue cycle from scheduling and registration up to and including referral and denial management.

Responsibilities:

  • The PAS Representative works directly with medical staff, nursing, ancillary departments, insurance carriers, and other external professionals to assist patients in obtaining health care and financial services.
  • Reporting to the Manager/Supervisor, this position is responsible for completing the registration and insurance eligibility processes with Patient Access Services and creating the first impression of the Hospital’s services to patients, family members, and other external customers.
  • Additional responsibilities include interviewing patients/guarantors to obtain demographic and confidential clinical and financial information necessary to appropriately schedule, register, obtain treatment authorizations, and verify insurance eligibility and corresponding benefit levels.
  • The Patient Access Services (PAS) Representative must have a working knowledge of the managed care environment, third-party reimbursement, hospital and community services, and hospital and healthcare policies.
  • All information is entered into the Hospital’s computer system to expedite data collection, billing, and Hospital reimbursement.
  • Critical to this position is the ability to gather and record all appropriate information that lays the groundwork for the remaining or future fiscal efforts of the Hospital
  • Also works as a team member and positively accepts change throughout the Hospital.
  • Critical to this position is understanding the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement to the Hospital.
  • The PAS Representative must be capable of articulating information in a manner that patients, guarantors, and family members know what to expect and what their financial responsibilities will ultimately be.

 

  • High School Diploma or GED required
  • Two years of experience in a healthcare role or one year in a medical/billing/fiscal setting is preferred
  • Proficiency with Microsoft Office products is preferred
  • Experience Required: None


Licensure, Certifications, and Clearances:

    • Act 34

  • ST Health is an Equal Opportunity Employer/Disability/Veteran

 

Why choose ST Health Altoona?

  • An incomparable, affordable benefits package (found to be 20% higher in value than other healthcare employers in our market!)
  • Click on the Total Rewards link at the bottom of this page to learn more
  • Generous vacation accrual Tuition assistance to further your education

Pay

This posting does not list a range yet.

Your recruiter

Alex Morgan

Senior Nurse Recruiter · 8 yrs at Pepper

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pepper2.socialhost.dev › job › 23362405 › patient-access-representative

Patient Access Representative — Altoona, PA | Pepper Health (Library Build)

Patient Access Representative at Pepper Health, Altoona. See the schedule and your recruiter’s name before you apply — this posting doesn’t list a range yet.

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type: 'JobPosting'
title: 'Patient Access Representative'
url: 'https://pepper2.socialhost.dev/job/23362405/patient-access-representative/'
job_id: '23362405'
organization: 'SFX Demo'
location: 'Altoona, PA'
employment_type: 'Full-Time'
date_posted: '2026-03-06T15:30:17.297Z'
date_modified: '2026-05-18T09:14:25.253Z'
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# Patient Access Representative

- Location: Altoona, PA (On-site)
- Employment type: Full-Time
- Category: Billing & Registration
- Business unit: ST Health Altoona
- Pay: not listed — this posting doesn’t list a range yet. Your recruiter can share it before you apply.
- Organization: SFX Demo
- Posted: 2026-03-06T15:30:17.297Z

## Description

**Patient Access Representative**

**ST Health Altoona has immediate openings for Patient Access Representatives for the Emergency Department, OP1, the Hospital, and the Station Medical Center. We are looking for friendly faces to help provide excellent experiences to our patients at ST Health!**

…

The full Markdown agents read

A day in the role

Life at Pepper Health

  • Captions
  • Transcript
  • Audio-described

Where you’ll work

Altoona, PA

A close-knit central-PA community in the Allegheny foothills, home to our Altoona hospital and a growing surgical program — where nurses know their patients by name and the mountains are twenty minutes away.

About working in Altoona
  • Pepper Health Altoona
  • Altoona Surgical Pavilion

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Rosa M., Surgical Trauma RN

The fellowship paired me with preceptors who had decades on the unit. A year in, I was confident taking the sickest patients on the floor.

Rosa M.Surgical Trauma RN · Clinician Fellow alum

Career progression

Where this role can lead

  1. New-grad RN / Residency

  2. Staff RN — specialty certified

  3. Charge / Clinical Resource RN

  4. Nurse Manager or CNS / NP track

  5. Director of Nursing

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

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