About this role
ST Health Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!
As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in community meetings with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided.The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability.
This position is eligible for the Behavioral Health Fellows Program– an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County’s public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.
This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!
Responsibilities:
Service Coordination
- Advocate for individuals to access necessary services
- Ensure monthly contact and provide comprehensive service coordination
- Facilitate service planning meetings
- Communicate expectations and ensure service coordination
Assessment and Evaluation
- Assess strengths and needs through interviews and reviews
- Evaluate services and review cases with relevant parties
Relationship Management
- Develop and maintain relationships with individuals and their support networks
- Serve as the primary resource for individuals and families
Training and Development
- Attend training programs for best practices
- Foster a cooperative agency culture and participate in projects
- Coordinate mental health services as part of a treatment team
Community Engagement
- Promote collaborative service planning
- Maintain a catalog of community resources
- Encourage recovery and community inclusion
Record Keeping and Compliance
- Keep accurate records of activities
- Provide culturally competent services
Direct Service
- Utilize at least 55% of time in direct service
- Participate in On-Call Service
- Bachelors Degree in a Human Services field such as Social Work, Psychology or Counseling required.
Other fields of study may be considered with coursework of at least 12 credits in Human Services.
- One year of related experience is preferred.
- Prior experience working in community settings preferred.
- Safe driving record is required.
- May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.
ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.
Licensure, Certifications, and Clearances:
CCM training is required within 30 days of hire and annually thereafter
- Act 31 Clearance
- Act 33 Child Clearance with Renewal
- Act 34 Criminal Clearance with Renewal
- Act 73 FBI Clearance
- Basic Life Support or Cardiopulmonary Resuscitation
- Comprehensive Crisis Management
- Driver’s License
ST Health is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities
Pay range
$21.02–$30.40 / hr
Set by education and experience. Shift differentials are paid on top.
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}pepper2.socialhost.dev › job › 23361068 › service-coordinator-i-pittsburgh
Service Coordinator I (Pittsburgh) — Pittsburgh, PA | Pepper Health (Library Build)
Service Coordinator I (Pittsburgh) at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.
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type: 'JobPosting'
title: 'Service Coordinator I (Pittsburgh)'
url: 'https://pepper2.socialhost.dev/job/23361068/service-coordinator-i-pittsburgh/'
job_id: '23361068'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2026-02-04T15:45:16.077Z'
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# Service Coordinator I (Pittsburgh)
- Location: Pittsburgh, PA (Hybrid)
- Employment type: Full-Time
- Category: Behavioral Health
- Shift: Day Job
- Business unit: ST Health Western Psychiatric Hospital
- Pay: $21.02–$30.40 / hr
- Organization: SFX Demo
- Posted: 2026-02-04T15:45:16.077Z
## Description
ST Health Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!
As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in community meetings with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided.The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability.
…Shift and schedule
Shift
Day Job
Hours
Full-Time
Workplace
Hybrid
Where you’ll work
Pittsburgh, PA
A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.
- Pepper Health Shadyside
- Pepper Health Passavant
- Pepper Health Children's
- Pepper Health Rehab Services
- Pepper Health at Home
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
Care Coordinator
Licensed Clinician (LSW/LPC)
Senior Clinician — LCSW
Program Supervisor
Behavioral Health Director
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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