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Behavioral Health

Associate, Crisis Clinician – Crisis Walk-In

  • PittsburghPA
  • Full-Time
  • On-site
  • Rotating

PostedDecember 7, 2025

Pay$21.14–$35.13 / hr

Apply nowSave job

About this role

ST Health’s Western Psychiatric team is looking for a full-time Associate, Crisis Clinician to join their Crisis Walk In team.

The Walk-In is a department within resolve Crisis Services that assists consumers in a supportive environment through providing resources, respite, and referrals to mental health treatment and other providers. The staff in the walk-in work collaboratively using a team-oriented approach with service coordinators, clinicians, peer specialists, nursing, and physicians to help meet the needs of consumers. The Walk-In operates 24/7 and provides services to anyone who presents.

Our Crisis Clinician Associate is eligible for a sign on bonus!
Sign on Bonus Details Full Time:
2 years – $3500
3 years – $5000

Schedule/Shift: Rotating Shifts – Weekends and Holidays Required

This role provides benefits/perks packages, free parking, & opportunities for career growth

**Applicants will be placed in the appropriate job title based on their experience and education** or Final candidate will be placed in the appropriate job title and salary based on experience and education. or Job title and salary will be based on qualifications and career ladder requirements.

Purpose:
Under the direction of the Crisis Clinician Supervisor, the Crisis Clinician Associate is responsible for providing clinical services to consumers experiencing a self-identified crisis. Primary responsibility is responding to crisis related situations from community professionals and persons. This includes, but is not limited to, answering questions, obtaining clinical information, scheduling outpatient evaluations, responding to telephone crisis, de-escalation, and documentation of all duties previously mentioned. 

Responsibilities:

  • Successfully participate in and complete Crisis Clinician orientation process.
  • Learn to manage a shift caseload safely and successfully, as assigned and coached by the Lead Clinician.
  • Work with crisis leadership to develop assessment, de-escalation, documentation, and motivational interviewing skills.
  • Learn to utilize the Electronic Medical Record to obtain relevant information and complete documentation.
  • Provide supportive counseling to consumers to promote stability by utilizing a person centered, strength-based model of intervention.
  • Work efficiently and independently in crisis setting.
  • Support consumer and negotiate appropriate referral services.
  • Consults with the Clinician II to establish disposition plans.
  • Advocates for Consumer admission to Crisis Residential program when appropriate.
  • Encourages Consumers to consider admission to Walk-In program for further support and assessment when appropriate.
  • Meets documentation expectations and completes all required paperwork.
  • Completes face to face crisis assessments.
  • Responds to telephone calls from consumer(s), community, and natural supports.
  • Manages crisis situations effectively using positive approaches.
  • Participate in interdisciplinary activities such as trainings and staff meetings.
  • Completes case reviews.
  • Helps to manage and support the therapeutic milieu, including safety.
  • Bachelor’s Degree in Psychology, Counseling or Social Work. 
    • Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. 
    • ATTENTION: A COPY OF YOUR BACHELOR’S OR MASTER’S TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies. 
  • Recovery-oriented interpersonal relations.

    Licensure, Certifications, and Clearances:
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA


ST Health is an Equal Opportunity Employer/Disability/Veteran

Pay range

$21.14–$35.13 / hr

Set by education and experience. Shift differentials are paid on top.

Your recruiter

Riley Brooks

Behavioral Health Recruiter

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pepper2.socialhost.dev › job › 23361066 › associate-crisis-clinician-crisis-walk-in

Associate, Crisis Clinician - Crisis Walk-In — Pittsburgh, PA | Pepper Health (Library Build)

Associate, Crisis Clinician - Crisis Walk-In at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.

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job_id: '23361066'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
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# Associate, Crisis Clinician - Crisis Walk-In

- Location: Pittsburgh, PA (On-site)
- Employment type: Full-Time
- Category: Behavioral Health
- Shift: Rotating
- Business unit: ST Health Western Psychiatric Hospital
- Pay: $21.14–$35.13 / hr
- Organization: SFX Demo
- Posted: 2025-12-07T11:17:12.727Z

## Description

**ST Health's Western Psychiatric team** is looking for a **full-time Associate, Crisis Clinician** to join their **Crisis Walk In team**.

The Walk-In is a department within resolve Crisis Services that assists consumers in a supportive environment through providing resources, respite, and referrals to mental health treatment and other providers. The staff in the walk-in work collaboratively using a team-oriented approach with service coordinators, clinicians, peer specialists, nursing, and physicians to help meet the needs of consumers. The Walk-In operates 24/7 and provides services to anyone who presents.
…

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A day in the role

Life at Pepper Health

  • Captions
  • Transcript
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Shift and schedule

  • Shift

    Rotating

  • Hours

    Full-Time

  • Workplace

    On-site

Where you’ll work

Pittsburgh, PA

A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.

About working in Pittsburgh
  • Pepper Health Shadyside
  • Pepper Health Passavant
  • Pepper Health Children's
  • Pepper Health Rehab Services
  • Pepper Health at Home

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Devin R., Lead MRI Technologist

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.

Devin R.Lead MRI Technologist — joined as a tech

Career progression

Where this role can lead

  1. Care Coordinator

  2. Licensed Clinician (LSW/LPC)

  3. Senior Clinician — LCSW

  4. Program Supervisor

  5. Behavioral Health Director

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

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Associate, Crisis Clinician – Crisis Walk-In

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