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Behavioral Health

Service Coordinator I (Pittsburgh)

  • PittsburghPA
  • Full-Time
  • Hybrid
  • Day Job

PostedFebruary 4, 2026

Pay$21.02–$30.40 / hr

Apply nowSave job

About this role

ST Health Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!

As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in community meetings with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided.The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability.

This position is eligible for the Behavioral Health Fellows Program– an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County’s public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities:

    Service Coordination

    • Advocate for individuals to access necessary services
    • Ensure monthly contact and provide comprehensive service coordination
    • Facilitate service planning meetings
    • Communicate expectations and ensure service coordination

    Assessment and Evaluation

    • Assess strengths and needs through interviews and reviews
    • Evaluate services and review cases with relevant parties

    Relationship Management

    • Develop and maintain relationships with individuals and their support networks
    • Serve as the primary resource for individuals and families

    Training and Development

    • Attend training programs for best practices
    • Foster a cooperative agency culture and participate in projects
    • Coordinate mental health services as part of a treatment team

    Community Engagement

    • Promote collaborative service planning
    • Maintain a catalog of community resources
    • Encourage recovery and community inclusion

    Record Keeping and Compliance

    • Keep accurate records of activities
    • Provide culturally competent services

    Direct Service

    • Utilize at least 55% of time in direct service
    • Participate in On-Call Service
    • Bachelors Degree in a Human Services field such as Social Work, Psychology or Counseling required.

            Other fields of study may be considered with coursework of at least 12 credits in Human Services.

    • One year of related experience is preferred.
    • Prior experience working in community settings preferred. 
    • Safe driving record is required. 
    • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

                 ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

    Licensure, Certifications, and Clearances:
    CCM training is required within 30 days of hire and annually thereafter

    • Act 31 Clearance
    • Act 33 Child Clearance with Renewal
    • Act 34 Criminal Clearance with Renewal
    • Act 73 FBI Clearance
    • Basic Life Support or Cardiopulmonary Resuscitation
    • Comprehensive Crisis Management
    • Driver’s License

    ST Health is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities 

    Pay range

    $21.02–$30.40 / hr

    Set by education and experience. Shift differentials are paid on top.

    Your recruiter

    Riley Brooks

    Behavioral Health Recruiter

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    Search result card

    pepper2.socialhost.dev › job › 23360895 › service-coordinator-i-pittsburgh

    Service Coordinator I (Pittsburgh) — Pittsburgh, PA | Pepper Health (Library Build)

    Service Coordinator I (Pittsburgh) at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.

    Agent text (?mb_render=md)
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    title: 'Service Coordinator I (Pittsburgh)'
    url: 'https://pepper2.socialhost.dev/job/23360895/service-coordinator-i-pittsburgh/'
    job_id: '23360895'
    organization: 'SFX Demo'
    location: 'Pittsburgh, PA'
    employment_type: 'Full-Time'
    date_posted: '2026-02-04T15:45:16.077Z'
    date_modified: '2026-05-18T09:14:04.493Z'
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    # Service Coordinator I (Pittsburgh)
    
    - Location: Pittsburgh, PA (Hybrid)
    - Employment type: Full-Time
    - Category: Behavioral Health
    - Shift: Day Job
    - Business unit: ST Health Western Psychiatric Hospital
    - Pay: $21.02–$30.40 / hr
    - Organization: SFX Demo
    - Posted: 2026-02-04T15:45:16.077Z
    
    ## Description
    
    ST Health Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!
    
    As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in community meetings with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided.The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability.
    …

    The full Markdown agents read

    A day in the role

    Life at Pepper Health

    • Captions
    • Transcript
    • Audio-described

    Shift and schedule

    • Shift

      Day Job

    • Hours

      Full-Time

    • Workplace

      Hybrid

    Where you’ll work

    Pittsburgh, PA

    A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.

    About working in Pittsburgh
    • Pepper Health Shadyside
    • Pepper Health Passavant
    • Pepper Health Children's
    • Pepper Health Rehab Services
    • Pepper Health at Home

    Benefits

    Benefits from day one

    • Day-one health coverage

      Medical, dental and vision start your first day — no waiting period, full- and part-time.

    • Tuition & certifications

      Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

    • Retirement with match

      403(b) with employer match and immediate vesting on your contributions.

    • PTO & wellbeing days

      Generous paid time off, paid parental leave, and dedicated wellbeing days.

    • Ladders & residencies

      Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

    • Family support

      Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

    Stories

    From people in this role

    Devin R., Lead MRI Technologist

    Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.

    Devin R.Lead MRI Technologist — joined as a tech

    Career progression

    Where this role can lead

    1. Care Coordinator

    2. Licensed Clinician (LSW/LPC)

    3. Senior Clinician — LCSW

    4. Program Supervisor

    5. Behavioral Health Director

    FAQ

    Questions people ask about this role

    About this roleCan I cross-train into other modalities?

    Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

    About this roleDo you support continuing education?

    Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

    About this roleIs there a path from entry roles to clinical careers?

    Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

    About this roleWhat does advancement look like?

    Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

    Application process

    What happens after you apply

    1. Apply

      ~2 min

      Two minutes with Apply Start — resume autofill does the rest.

    2. Recruiter screen

      2–3 days

      A real person reviews every application and reaches out.

    3. Interviews

      Week 1–2

      Meet your manager and the team — virtual or on-site, your pick.

    4. Offer

      Within 30 days

      Transparent pay, benefits walkthrough, and time to decide.

    5. Welcome

      Day one

      Paid onboarding, a peer buddy, and your 90-day growth plan.

    Related

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