About this role
ST Health Molecular and Genomic Pathology Laboratory (MGP) is currently seeking a Laboratory Supervisor – Client Services & Specimen Processing to provide experienced leadership in a fast-paced clinical molecular testing environment. This role combines operational and technical oversight of specimen processing with a strong focus on client service excellence. The Supervisor will lead and support the specimen processing team, optimize workflows, ensure regulatory and quality compliance, and serve as the primary liaison for client inquiries, contracts, and billing resolution. This Monday–Friday, daylight position offers an opportunity to play a key role in supporting seamless laboratory operations and exceptional service delivery.
The MGP, located in the Clinical Lab Building in the heart of Oakland, Pittsburgh, is a dynamic, state-of-the-art clinical laboratory dedicated to delivering the highest quality patient care in inherited diseases, hematologic malignancies, and solid tumors through cutting-edge molecular testing and informatics, including next-generation sequencing. MGP offers a challenging and rewarding work environment that values collaboration, teamwork, and the unique strengths each staff member brings to advancing patient care.
Responsibilities:
- Investigates and develops new techniques and instrumentation. Promotes continuous quality improvement activities.
- Interviews and selects personnel that contribute to an engaged and motivated staff. Coaches and develops staff and initiates corrective actions via Human Resources as necessary.
- Ensures adherence to all departmental and hospital policies and procedures.
- Maintains up to date policies and procedures in accordance with regulatory guidelines (CAP, Joint Commission, etc). Informs staff of policy and procedure changes.
- Completes all projects assigned by the Laboratory Director, or Manager in a timely fashion.
- Develops annual capital and operating budgets and manages all budgets in accordance with established financial guidelines. Investigates and corrects any budget variances.
- Ensures that time and attendance for subordinates meet departmental expectations. Monitors and approves payroll.
- Receives and investigates all complaints concerning the laboratories and its personnel and takes action to resolve concerns when necessary.
- Continually evaluates section performance to ensure clinical value and quality of results
- Participates in hospital committees as appropriate to represent the laboratory. Leads lab work groups
- Remains abreast of developments in the field of management and laboratory science while pursuing a program of self-development.
- Supervises technical staff, ensures adequate training, conducts competency assessments, and completes annual performance appraisals on time.
- Performs duties of a Medical Technologist as required.
- Provides direction to the technical and clerical staff to maintain optimal workflow and productivity. Coordinates staffing to assure maximum efficiency and equal distribution of the workload.
- Interacts courteously and professionally with all Laboratory customers, clients and staff. Promotes positive interdisciplinary relations.
- Establishes both short and long term operational goals and implements appropriate monitoring and control systems to ensure the laboratories are achieving strategic goals.
- Bachelor of Science degree from an accredited college/university with a major in biological, chemical, physical or clinical laboratory science, OR a successfully completed HEW (HHS) proficiency examination, and 4 years Clinical Laboratory experience.
- Bachelor degrees in a non-science will be considered only if candidate meets ‘general supervisor’ qualifications per CLIA ?88 regulatory standards.
- Molecular or pathology lab experience preferred
- Customer support, client services, specimen processing, lab billing experiences preferred.
Licensure, Certifications, and Clearances:
- Am Society of Clinical Pathology (ASCP) certification preferred.
- Act 34
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$32.27–$51.79 / hr
Set by education and experience. Shift differentials are paid on top.
Your recruiter
Jamie Park
Nurse Recruiter — Pittsburgh Metro
Share or keep this job
Start your application
About two minutes. Leave your name and email; we send a link that keeps your place for 14 days.
What search engines and AI agents see
Read from this page, not described
{
"@context": "https://schema.org",
"@type": "JobPosting",
"title": "Supervisor, Laboratory",
"description": "ST Health Molecular and Genomic Pathology Laboratory (MGP) is currently seeking a Laboratory Supervisor – Client Services & Specimen Processing to provide experienced leadership in a fast-paced clinical molecular testing environment. This role combines operational and technical oversight of specimen processing with a strong focus on client service excellence. The Supervisor will lead and support the specimen processing team, optimize workflows, ensure regulatory and quality compliance, and serve as the primary liaison for client inquiries, contracts, and billing resolution. This Monday–Friday, daylight position offers an opportunity to play a key role in supporting seamless laboratory operations and exceptional service delivery.The MGP, located in the Clinical Lab Building in the heart of Oakland, Pittsburgh, is a dynamic, state-of-the-art clinical laboratory dedicated to delivering the highest quality patient care in inherited diseases, hematologic malignancies, and solid tumors through cutting-edge molecular testing and informatics, including next-generation sequencing. MGP offers a challenging and rewarding work environment that values collaboration, teamwork, and the unique strengths each staff member brings to advancing patient care.Responsibilities:Investigates and develops new techniques and instrumentation. Promotes continuous quality improvement activities.Interviews and selects personnel that contribute to an engaged and motivated staff. Coaches and develops staff and initiates corrective actions via Human Resources as necessary.Ensures adherence to all departmental and hospital policies and procedures. Maintains up to date policies and procedures in accordance with regulatory guidelines (CAP, Joint Commission, etc). Informs staff of policy and procedure changes.Completes all projects assigned by the Laboratory Director, or Manager in a timely fashion.Develops annual capital and operating budgets and manages all budgets in accordance with established financial guidelines. Investigates and corrects any budget variances.Ensures that time and attendance for subordinates meet departmental expectations. Monitors and approves payroll.Receives and investigates all complaints concerning the laboratories and its personnel and takes action to resolve concerns when necessary.Continually evaluates section performance to ensure clinical value and quality of resultsParticipates in hospital committees as appropriate to represent the laboratory. Leads lab work groupsRemains abreast of developments in the field of management and laboratory science while pursuing a program of self-development.Supervises technical staff, ensures adequate training, conducts competency assessments, and completes annual performance appraisals on time.Performs duties of a Medical Technologist as required.Provides direction to the technical and clerical staff to maintain optimal workflow and productivity. Coordinates staffing to assure maximum efficiency and equal distribution of the workload.Interacts courteously and professionally with all Laboratory customers, clients and staff. Promotes positive interdisciplinary relations.Establishes both short and long term operational goals and implements appropriate monitoring and control systems to ensure the laboratories are achieving strategic goals.Bachelor of Science degree from an accredited college/university with a major in biological, chemical, physical or clinical laboratory science, OR a successfully completed HEW (HHS) proficiency examination, and 4 years Clinical Laboratory experience. Bachelor degrees in a non-science will be considered only if candidate meets 'general supervisor' qualifications per CLIA ?88 regulatory standards.Molecular or pathology lab experience preferredCustomer support, client services, specimen processing, lab billing experiences preferred.Licensure, Certifications, and Clearances: Am Society of Clinical Pathology (ASCP) certification preferred.Act 34ST Health is an Equal Opportunity Employer/Disability/Veteran",
"identifier": {
"@type": "PropertyValue",
"name": "Pepper Health",
"value": "23362587"
},
"datePosted": "2026-01-20",
"employmentType": "FULL_TIME",
"hiringOrganization": {
"@type": "Organization",
"@id": "https://pepper2.socialhost.dev/#organization",
"name": "Pepper Health",
"sameAs": "https://pepper2.socialhost.dev/"
},
"jobLocation": {
"@type": "Place",
"address": {
"@type": "PostalAddress",
"addressLocality": "Pittsburgh",
"addressRegion": "PA",
"addressCountry": "US"
}
},
"url": "https://pepper2.socialhost.dev/job/23362587/supervisor-laboratory/",
"directApply": true,
"validThrough": "2026-12-11",
"workHours": "Day Job shift",
"baseSalary": {
"@type": "MonetaryAmount",
"currency": "USD",
"value": {
"@type": "QuantitativeValue",
"minValue": 32.27,
"maxValue": 51.79,
"unitText": "HOUR"
}
}
}pepper2.socialhost.dev › job › 23362587 › supervisor-laboratory
Supervisor, Laboratory — Pittsburgh, PA | Pepper Health (Library Build)
Supervisor, Laboratory at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply. Start with just your email.
---
type: 'JobPosting'
title: 'Supervisor, Laboratory'
url: 'https://pepper2.socialhost.dev/job/23362587/supervisor-laboratory/'
job_id: '23362587'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2026-01-20T16:30:17.887Z'
date_modified: '2026-05-18T09:14:27.823Z'
---
# Supervisor, Laboratory
- Location: Pittsburgh, PA (On-site)
- Employment type: Full-Time
- Category: Labs
- Shift: Day Job
- Business unit: ST Health Presbyterian
- Pay: $32.27–$51.79 / hr
- Organization: SFX Demo
- Posted: 2026-01-20T16:30:17.887Z
## Description
**ST Health Molecular and Genomic Pathology Laboratory (MGP)** is currently seeking a**Laboratory Supervisor – Client Services & Specimen Processing**to provide experienced leadership in a fast-paced clinical molecular testing environment. This role combines operational and technical oversight of specimen processing with a strong focus on client service excellence. The Supervisor will lead and support the specimen processing team, optimize workflows, ensure regulatory and quality compliance, and serve as the primary liaison for client inquiries, contracts, and billing resolution. This Monday–Friday, daylight position offers an opportunity to play a key role in supporting seamless laboratory operations and exceptional service delivery.
The MGP, located in the Clinical Lab Building in the heart of**Oakland, Pittsburgh**, is a dynamic, state-of-the-art clinical laboratory dedicated to delivering the highest quality patient care in inherited diseases, hematologic malignancies, and solid tumors through cutting-edge molecular testing and informatics, including next-generation sequencing. MGP offers a challenging and rewarding work environment that values collaboration, teamwork, and the unique strengths each staff member brings to advancing patient care.
…Shift and schedule
Shift
Day Job
Hours
Full-Time
Workplace
On-site
Where you’ll work
Pittsburgh, PA
A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.
- Pepper Health Shadyside
- Pepper Health Passavant
- Pepper Health Children's
- Pepper Health Rehab Services
- Pepper Health at Home
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
Explore similar careers nearby
Similar jobs
Medical Laboratory Scientist
$28.90–$40.54 / hr
Medical Laboratory Scientist/Technician
$28.90–$40.54 / hr
Medical Lab Scientist/Technician
$28.90–$40.54 / hr
Medical Lab Technician/Support Technician
$23.44–$35.13 / hr
Surgical Pathology Technician
$21.14–$35.13 / hr
Supervisor, Laboratory Office Services
$24.32–$40.54 / hr
