About this role
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Responsibilities:
- Maintain Keys and sign in books for chaplain, volunteers, departments, electrical/telephone closets, lactation room, elevators, and employee parking lot.
- Activates the Alert Notification System.
- Dispatch Security assisting with emergency support.
- Contact cab company when needed by departments and prepare paper work.
- Monitor all code/alarms and dispatch (Fire, Cardiac Arrest, Community Disaster, Injured visitors/staff, helicopter arrival, power failures, telephone switch alarms, blood bank, doors and gas alarms). Also respond to any of the above in the 100 and 200 Medical Arts Building on campus.
- Respond to any telephone repairs, logging the report, paging appropriate individual to handle repair.
- Answer all incoming telephone calls on the console and redirect to the appropriate location, providing information, placing calls, activating pagers and overhead paging.
- Provide answering service for clients, following instructions, dispatching emergency messages, and verbally or fax messages to the client.
- Maintain on call schedules for departments.
- Reports elevator, ATM and payphone problems.
- Responds to all calls needing assistance from parking lot gates as well as pay stations.
- Assist the religious taking patient requests for visit or communion, dispatch for emergencies and overhead page services.
- Respond to long-range or in-house pager repairs, replacements and batteries, logging the report, and trouble shooting.
- Performs all responsibilities according to the philosophy of the ST Health Health System such that the needs of our customers are fulfilled.
- Provides approved overhead announcements.
- High school diploma or GED required.
- Minimum two-years’ experience in customer service required, answering service experience preferred.
- Must possess proficient spelling/grammar skills, must be able to communicate effectively with all age groups and populations of external and internal customers, as well as co-workers, on all communication systems in Telecommunications
- Must possess proficient typing (40 wpm) and spelling/grammar skills.
- The call center operator will type alpha text messages via pagers to physicians, staff members, and answering service clients.
- Answering service clients, in addition, receive all messages handled by In Touch daily via fax to their office.
- Attends mandatory safety, compliance, and other meetings required by Telecommunications and hospital guidelines
- Attends in-service and training classes, as required
Licensure, Certifications, and Clearances:
- Act 34
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$18.79–$28.03 / hr
Set by education and experience. Shift differentials are paid on top.
Your recruiter
Jamie Park
Nurse Recruiter — Pittsburgh Metro
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}pepper2.socialhost.dev › job › 23362348 › call-center-operator
Call Center Operator — Pittsburgh, PA | Pepper Health (Library Build)
Call Center Operator at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply. Start with just your email.
---
type: 'JobPosting'
title: 'Call Center Operator'
url: 'https://pepper2.socialhost.dev/job/23362348/call-center-operator/'
job_id: '23362348'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Part-Time'
date_posted: '2026-01-26T16:00:17.84Z'
date_modified: '2026-05-18T09:14:23.783Z'
---
# Call Center Operator
- Location: Pittsburgh, PA (On-site)
- Employment type: Part-Time
- Category: Administrative & Office Supprt
- Shift: Night Job
- Business unit: ST Health St. Margaret
- Pay: $18.79–$28.03 / hr
- Organization: SFX Demo
- Posted: 2026-01-26T16:00:17.84Z
## Description
a {
text-decoration: none;
color: #464feb;
…Shift and schedule
Shift
Night Job
Hours
Part-Time
Workplace
On-site
Where you’ll work
Pittsburgh, PA
A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.
- Pepper Health Shadyside
- Pepper Health Passavant
- Pepper Health Children's
- Pepper Health Rehab Services
- Pepper Health at Home
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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