About this role
Lead Office System Assistant – Radiology Support (ST Health Presbyterian)
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- Lead and support front desk operations; ensure efficient workflow and issue resolution
- Accurately check in patients, verify demographics/billing, and coordinate radiology exams
- Schedule inpatient, outpatient, and add‑on exams per departmental guidelines
- Answer multi‑line phones professionally; route calls and obtain missing provider orders
- Maintain documentation accuracy, confidentiality, and HIPAA/ST Health compliance
- Deliver excellent customer service, including service recovery and complaint resolution
- Communicate effectively with the healthcare team, support training and teamwork
Demonstrate flexibility, sound judgment, and adaptability in a fast‑paced environment
- High school diploma is required.
- A minimum of six months clerical experience is required.
- A strong knowledge of medical terminology is required.
- ICD-9 coding experience desired.
Knowledgeable in the use of computers including Microsoft Word and Excel.
- Excellent customer service skills are required.
- Previous radiology experience is preferred.
Licensure, Certifications, and Clearances:
- Act 34
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$19.40–$30.14 / hr
Set by education and experience. Shift differentials are paid on top.
Your recruiter
Jamie Park
Nurse Recruiter — Pittsburgh Metro
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}pepper2.socialhost.dev › job › 23361531 › lead-office-system-assistant-radiology-support-st-health-presbyterian
Lead Office System Assistant - Radiology Support (ST Health Presbyterian) — Pittsburgh, PA | Pepper Health (Library Build)
Lead Office System Assistant - Radiology Support… at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.
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type: 'JobPosting'
title: 'Lead Office System Assistant - Radiology Support (ST Health Presbyterian)'
url: 'https://pepper2.socialhost.dev/job/23361531/lead-office-system-assistant-radiology-support-st-health-presbyterian/'
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organization: 'SFX Demo'
location: 'Pittsburgh, PA'
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date_posted: '2026-03-23T14:30:31.703Z'
date_modified: '2026-05-18T09:14:12.58Z'
---
# Lead Office System Assistant - Radiology Support (ST Health Presbyterian)
- Location: Pittsburgh, PA (On-site)
- Employment type: Full-Time
- Category: Administrative & Office Supprt
- Shift: Day Job
- Business unit: ST Health Presbyterian
- Pay: $19.40–$30.14 / hr
- Organization: SFX Demo
- Posted: 2026-03-23T14:30:31.703Z
## Description
**Lead Office System Assistant - Radiology Support (ST Health Presbyterian)**
a {
…Shift and schedule
Shift
Day Job
Hours
Full-Time
Workplace
On-site
Where you’ll work
Pittsburgh, PA
A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.
- Pepper Health Shadyside
- Pepper Health Passavant
- Pepper Health Children's
- Pepper Health Rehab Services
- Pepper Health at Home
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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