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Administrative & Office Supprt

Lead Office System Assistant – Radiology Support (ST Health Presbyterian)

  • PittsburghPA
  • Full-Time
  • On-site
  • Day Job

PostedMarch 23, 2026

Pay$19.40–$30.14 / hr

Apply nowSave job

About this role

Lead Office System Assistant – Radiology Support (ST Health Presbyterian)

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We are now hiring for a Lead Office System Assistant to support the Radiology Support Department at ST Health Presbyterian. This role provides front desk leadership and operational support, ensuring timely patient check‑in, efficient workflow, and an exceptional patient experience while serving as a resource and role model for Office System Assistants.
Schedule: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Monday–Friday, 8:30 AM–5:00 PM; rotating Saturdays, 6:30 AM–3:00 PM
Responsibilities: 
  • Lead and support front desk operations; ensure efficient workflow and issue resolution
  • Accurately check in patients, verify demographics/billing, and coordinate radiology exams
  • Schedule inpatient, outpatient, and add‑on exams per departmental guidelines
  • Answer multi‑line phones professionally; route calls and obtain missing provider orders
  • Maintain documentation accuracy, confidentiality, and HIPAA/ST Health compliance
  • Deliver excellent customer service, including service recovery and complaint resolution
  • Communicate effectively with the healthcare team, support training and teamwork
  • Demonstrate flexibility, sound judgment, and adaptability in a fast‑paced environment

  • High school diploma is required. 
  • A minimum of six months clerical experience is required. 
  • A strong knowledge of medical terminology is required. 
  • ICD-9 coding experience desired. 
  • Knowledgeable in the use of computers including Microsoft Word and Excel. 

     

  • Excellent customer service skills are required. 
  • Previous radiology experience is preferred.
     


Licensure, Certifications, and Clearances:
 

  • Act 34


ST Health is an Equal Opportunity Employer/Disability/Veteran

Pay range

$19.40–$30.14 / hr

Set by education and experience. Shift differentials are paid on top.

Your recruiter

Jamie Park

Nurse Recruiter — Pittsburgh Metro

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pepper2.socialhost.dev › job › 23361531 › lead-office-system-assistant-radiology-support-st-health-presbyterian

Lead Office System Assistant - Radiology Support (ST Health Presbyterian) — Pittsburgh, PA | Pepper Health (Library Build)

Lead Office System Assistant - Radiology Support… at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.

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# Lead Office System Assistant - Radiology Support (ST Health Presbyterian)

- Location: Pittsburgh, PA (On-site)
- Employment type: Full-Time
- Category: Administrative & Office Supprt
- Shift: Day Job
- Business unit: ST Health Presbyterian
- Pay: $19.40–$30.14 / hr
- Organization: SFX Demo
- Posted: 2026-03-23T14:30:31.703Z

## Description

**Lead Office System Assistant - Radiology Support (ST Health Presbyterian)**

a {
…

The full Markdown agents read

A day in the role

Life at Pepper Health

  • Captions
  • Transcript
  • Audio-described

Shift and schedule

  • Shift

    Day Job

  • Hours

    Full-Time

  • Workplace

    On-site

Where you’ll work

Pittsburgh, PA

A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.

About working in Pittsburgh
  • Pepper Health Shadyside
  • Pepper Health Passavant
  • Pepper Health Children's
  • Pepper Health Rehab Services
  • Pepper Health at Home

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Devin R., Lead MRI Technologist

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.

Devin R.Lead MRI Technologist — joined as a tech

Career progression

Where this role can lead

  1. New-grad RN / Residency

  2. Staff RN — specialty certified

  3. Charge / Clinical Resource RN

  4. Nurse Manager or CNS / NP track

  5. Director of Nursing

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

Related

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Lead Office System Assistant – Radiology Support (ST Health Presbyterian)

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Apply now