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Administrative & Office Supprt

Office Assistant I – GLPP Cardiology

  • JamestownNY
  • Full-Time
  • On-site
  • Day Job

PostedMarch 27, 2026

Pay$18.59–$27.96 / hr

Apply nowSave job

About this role

GLPP Cardiology is seeking a friendly, detail-oriented Office Assistant I to join our dedicated team. In this patient-focused role, you will support daily operations by scheduling appointments, coordinating patient flow, and ensuring accurate demographic and insurance information. Previous medical office or administrative experience is preferred to help you thrive in our fast-paced clinical environment. Experience with insurance verification, billing, chart preparation and pre-authorizations is also beneficial. If you enjoy providing excellent customer service and being an essential part of a collaborative healthcare team, we encourage you to apply today.

This full-time position will work Monday through Friday between the hours of 8:00am and 4:30pm. No holidays, evenings or weekends are required. Occasional travel to the Fredonia office may be required based on department and staffing needs. 

Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient’s appointments.
  •  Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. 
  • Inform appropriate department/person of person’s arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Maintain and update current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. 
  • Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all ST Health Health System policies and procedures.
  • Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
  • High school diploma or GED is required. 
  • 1 year work experience, preferably in a medical office setting. 
  • Knowledge of medical terminology preferred. 
  • Word processing and computer experience preferred.

    Licensure, Certifications, and Clearances:
     
  • Act 34


ST Health is an Equal Opportunity Employer/Disability/Veteran

Pay range

$18.59–$27.96 / hr

Set by education and experience. Shift differentials are paid on top.

Your recruiter

Alex Morgan

Senior Nurse Recruiter · 8 yrs at Pepper

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pepper2.socialhost.dev › job › 23362619 › office-assistant-i-glpp-cardiology

Office Assistant I - GLPP Cardiology — Jamestown, NY | Pepper Health (Library Build)

Office Assistant I - GLPP Cardiology at Pepper Health, Jamestown. See the pay range, the schedule, and your recruiter’s name before you apply.

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type: 'JobPosting'
title: 'Office Assistant I - GLPP Cardiology'
url: 'https://pepper2.socialhost.dev/job/23362619/office-assistant-i-glpp-cardiology/'
job_id: '23362619'
organization: 'SFX Demo'
location: 'Jamestown, NY'
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date_posted: '2026-03-27T09:00:19.127Z'
date_modified: '2026-05-18T09:14:27.827Z'
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# Office Assistant I - GLPP Cardiology

- Location: Jamestown, NY (On-site)
- Employment type: Full-Time
- Category: Administrative & Office Supprt
- Shift: Day Job
- Business unit: ST Health Hamot
- Pay: $18.59–$27.96 / hr
- Organization: SFX Demo
- Posted: 2026-03-27T09:00:19.127Z

## Description

**GLPP Cardiology is seeking a friendly, detail-oriented Office Assistant I to join our dedicated team. In this patient-focused role, you will support daily operations by scheduling appointments, coordinating patient flow, and ensuring accurate demographic and insurance information. Previous medical office or administrative experience is preferred to help you thrive in our fast-paced clinical environment.****Experience with insurance verification, billing, chart preparation and pre-authorizations is also beneficial.****If you enjoy providing excellent customer service and being an essential part of a collaborative healthcare team, we encourage you to apply today.**

This full-time position will work Monday through Friday between the hours of 8:00am and 4:30pm. No holidays, evenings or weekends are required. Occasional travel to the Fredonia office may be required based on department and staffing needs.
…

The full Markdown agents read

A day in the role

Life at Pepper Health

  • Captions
  • Transcript
  • Audio-described

Shift and schedule

  • Shift

    Day Job

  • Hours

    Full-Time

  • Workplace

    On-site

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Devin R., Lead MRI Technologist

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.

Devin R.Lead MRI Technologist — joined as a tech

Career progression

Where this role can lead

  1. New-grad RN / Residency

  2. Staff RN — specialty certified

  3. Charge / Clinical Resource RN

  4. Nurse Manager or CNS / NP track

  5. Director of Nursing

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

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Office Assistant I – GLPP Cardiology

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