About this role
GLPP Cardiology is seeking a friendly, detail-oriented Office Assistant I to join our dedicated team. In this patient-focused role, you will support daily operations by scheduling appointments, coordinating patient flow, and ensuring accurate demographic and insurance information. Previous medical office or administrative experience is preferred to help you thrive in our fast-paced clinical environment. Experience with insurance verification, billing, chart preparation and pre-authorizations is also beneficial. If you enjoy providing excellent customer service and being an essential part of a collaborative healthcare team, we encourage you to apply today.
This full-time position will work Monday through Friday between the hours of 8:00am and 4:30pm. No holidays, evenings or weekends are required. Occasional travel to the Fredonia office may be required based on department and staffing needs.
Title and starting pay rate of this position may vary based on years of experience.
Responsibilities:
- Verify necessary information and records in the medical record and computerized scheduling system.
- Schedule, coordinate, and reschedule patient’s appointments.
- Relay necessary messages to staff and providers.
- Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions.
- Inform appropriate department/person of person’s arrival performing appropriate check-in and check-out functions.
- Maintain clean, orderly waiting area including beverage area and reading materials.
- Prepare patient charts for upcoming appointments.
- Answer telephone, screens calls, takes messages, and provides information.
- Maintain and update current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed.
- Complete necessary paperwork such as encounter forms and referrals.
- Use computer system to generate information necessary for billing.
- Answer questions regarding patient appointments and testing.
- Complies with all ST Health Health System policies and procedures.
- Maintain strict confidentiality related to medical records and other data.
- Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
- High school diploma or GED is required.
- 1 year work experience, preferably in a medical office setting.
- Knowledge of medical terminology preferred.
- Word processing and computer experience preferred.
Licensure, Certifications, and Clearances:
- Act 34
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$18.59–$27.96 / hr
Set by education and experience. Shift differentials are paid on top.
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}pepper2.socialhost.dev › job › 23362619 › office-assistant-i-glpp-cardiology
Office Assistant I - GLPP Cardiology — Jamestown, NY | Pepper Health (Library Build)
Office Assistant I - GLPP Cardiology at Pepper Health, Jamestown. See the pay range, the schedule, and your recruiter’s name before you apply.
---
type: 'JobPosting'
title: 'Office Assistant I - GLPP Cardiology'
url: 'https://pepper2.socialhost.dev/job/23362619/office-assistant-i-glpp-cardiology/'
job_id: '23362619'
organization: 'SFX Demo'
location: 'Jamestown, NY'
employment_type: 'Full-Time'
date_posted: '2026-03-27T09:00:19.127Z'
date_modified: '2026-05-18T09:14:27.827Z'
---
# Office Assistant I - GLPP Cardiology
- Location: Jamestown, NY (On-site)
- Employment type: Full-Time
- Category: Administrative & Office Supprt
- Shift: Day Job
- Business unit: ST Health Hamot
- Pay: $18.59–$27.96 / hr
- Organization: SFX Demo
- Posted: 2026-03-27T09:00:19.127Z
## Description
**GLPP Cardiology is seeking a friendly, detail-oriented Office Assistant I to join our dedicated team. In this patient-focused role, you will support daily operations by scheduling appointments, coordinating patient flow, and ensuring accurate demographic and insurance information. Previous medical office or administrative experience is preferred to help you thrive in our fast-paced clinical environment.****Experience with insurance verification, billing, chart preparation and pre-authorizations is also beneficial.****If you enjoy providing excellent customer service and being an essential part of a collaborative healthcare team, we encourage you to apply today.**
This full-time position will work Monday through Friday between the hours of 8:00am and 4:30pm. No holidays, evenings or weekends are required. Occasional travel to the Fredonia office may be required based on department and staffing needs.
…Shift and schedule
Shift
Day Job
Hours
Full-Time
Workplace
On-site
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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