About this role
ST Health Presbyterian is hiring a Manager, Patient Care Business Operations to oversee Presbyterian, Childrens, and Hamot Transplant Programs!
About the Position:
The Manager, Patient Care Business Operations will work collaboratively with Presbyterian’s Chief Financial Operating Officer, Transplant Administrators, Division Chiefs, other physicians, and clinicians to manage, develop, and implement financial plans focused on the growth and development of clinical and academic programs for ST Health Presbyterian Shadyside and all system affiliates across the Transplant Service Line.
This individual is responsible for participating in financial decision-making, policy development, and policy implementation for the Service Line. Accountable for the operational performance (service, quality, and financial) of the Service Line. Ensure compliance with all state, federal, and regulatory agencies as it relates to the Medicare Cost Report. Serve as the coordinator in utilization and report generation from the EPIC system. Create and manage the operating and capital budgets.
Key Responsibilities:
Act as a participant for the charge lag process, ensuring the business unit (BU) professional fees are entered into the EPIC systems within established timeframes. Serve as a BU resource in developing strategies to maximize reimbursement and disseminate regulatory information pertaining to changes in reimbursement and/or coding while ensuring regulatory compliance.
Under the supervision of the PUH CFO:
Completes transplant programs analysis using the cost management system.
Provide other fiscal support for PUH CFO, including but not limited to:
Modeling changes in CORE payment methods and their effects on each transplant facility. Work on analyzing the LDLT proposal for other facilities.
Develop analysis for more efficient use of APPs within Transplant.
Provide other general background and support to Transplant Finance as needed.
Act as the liaison between staff and the Vice President to ensure that the lines of communication are open and the projects/reports are prioritized and on track.
Conduct monthly volume and expense monitoring, variance reporting, forecasting and annual budget projections. Initiate and assist in the preparation of special forecasting projects.
Create and present pertinent reports that identify productivity/acuity/staffing analysis, and any other analyses necessary and responsible for projects that evaluate programs related to the Nursing Divisions.
Develop, revise and implement processes and procedures in order to meet overall fiscal/operational objectives. When necessary, will collaborate with various departments and applicable systems.
Ensure accuracy of documentation, reporting and analyses for assigned departments.
Manage staff to ensure that all financial reporting, expense analyses, staffing analyses and revenue cycle processes are functioning in a cost effective manner maximizing opportunities.
Participate as an active member of all committees as appointed, including any new initiatives task force, by preparing and presenting pertinent financial analyses.
Recruit, hire, counsel, mentor, conduct performance reviews and terminates staff as appropriate.
Work with department managers, clinicians, and staff to identify areas of cost, revenue or utilization improvement opportunities.
Work with staff to analyze and monitor expected outcomes by developing pertinent reports that identify productivity, utilization trends and any other analyses deemed necessary.
*Performs in accordance with system-wide competencies/behaviors.
*Performs other duties as assigned.
Bachelor’s degree in business administration, finance, or a related field
5 years of experience in a progressive analytical and financial role
Experience in a position that held responsibility for financial analyses, budgeting and cost accounting systems strongly preferred
Advanced knowledge of applicable federal, state, and local laws as they pertain to physician BU management, preferred
Knowledge of revenue cycle, physician billing, and contracts, preferred
Licensure, Certifications, and Clearances:
Act 34
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$38.12–$65.95 / hr
Set by education and experience. Shift differentials are paid on top.
Your recruiter
Jamie Park
Nurse Recruiter — Pittsburgh Metro
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}pepper2.socialhost.dev › job › 23362432 › manager-patient-care-business-operations
Manager, Patient Care Business Operations — Pittsburgh, PA | Pepper Health (Library Build)
Manager, Patient Care Business Operations at Pepper Health, Pittsburgh. See the pay range, the schedule, and your recruiter’s name before you apply.
---
type: 'JobPosting'
title: 'Manager, Patient Care Business Operations'
url: 'https://pepper2.socialhost.dev/job/23362432/manager-patient-care-business-operations/'
job_id: '23362432'
organization: 'SFX Demo'
location: 'Pittsburgh, PA'
employment_type: 'Full-Time'
date_posted: '2026-03-20T12:30:18.603Z'
date_modified: '2026-05-18T09:14:25.253Z'
---
# Manager, Patient Care Business Operations
- Location: Pittsburgh, PA (Hybrid)
- Employment type: Full-Time
- Category: Nursing
- Shift: Day Job
- Business unit: ST Health Presbyterian
- Pay: $38.12–$65.95 / hr
- Organization: SFX Demo
- Posted: 2026-03-20T12:30:18.603Z
## Description
ST Health Presbyterian is hiring a **Manager, Patient Care Business Operations** to oversee Presbyterian, Childrens, and Hamot Transplant Programs!
**About the Position:**
…Shift and schedule
Shift
Day Job
Hours
Full-Time
Workplace
Hybrid
Where you’ll work
Pittsburgh, PA
A city of bridges, neighborhoods and world-class medicine. Affordable living, a booming health sector, and Pepper Health facilities across the metro — from our flagship Shadyside campus to a home-health network covering every borough.
- Pepper Health Shadyside
- Pepper Health Passavant
- Pepper Health Children's
- Pepper Health Rehab Services
- Pepper Health at Home
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

I started at the bedside. Pepper grew me into leadership — a residency year, tuition support, and a manager who asked "what's next for you?" every single year.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I self-schedule?
Most inpatient units use self-scheduling in 4-week blocks, with weekend and holiday rotations shared equitably across the team.
About this roleDo you pay for certifications?
Specialty certification exams, renewals and review courses are covered — and certified nurses earn a differential.
About this roleIs there a nurse residency program?
Yes — a 12-month, accredited residency for new-grad RNs with dedicated preceptors, simulation labs and a cohort that starts together.
About this roleWhat support exists at the bedside?
Clinical resource nurses on every shift, a no-lift equipment program, and unit councils where staff nurses drive practice changes.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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