About this role
We are hiring Support Service Workers to support ST Health – Western Behavioral Health of the Alleghenies.
The Support Service Workers will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.
Responsibilities:
Compliance
- Follow Values of Everyday Lives’ Policy.
- Submit HR documentation on time.
- Wear Identification badge.
- Comply with Agency requirements.
Support and Relations
- Enhance individual’s growth and development.
- Follow Individual Support Plan (ISP) and Agency policies.
- Prioritize customer service.
- Communicate courteously with Managing Employer.
- Report and document complaints.
- Maintain customer relationships.
- Strive for quality and satisfaction.
Safety and Documentation
- Report safety issues and injuries.
- Follow infection control and safety standards.
- Complete infection control surveys.
- Document care and observations.
- Notify changes in individual’s condition.
- Complete and submit records on time.
Participation and Confidentiality
- Join Agency committees as needed.
- Support Agency mission and philosophy.
- Attend required training.
- Protect confidentiality of individuals, Managing Employer, and Agency.
- Must be able to read and write at an 8th grade level in order to complete service records.
- Agency with Choice Services: Companion Services W1727: Level 3 Companion services are provided to individuals living in private residences for the limited purposes of providing supervision and minimal assistance that is focused solely on the health and safety of the adult individual with intellectual disabilities.
- Must successfully complete background checks to include federal and state mandated clearances, employee health screening, and post job offer drug testing.
Licensure, Certifications, and Clearances:
- Automotive Insurance
- Driver’s License
- Act 34
- OAPSA
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay
This posting does not list a range yet.
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}pepper2.socialhost.dev › job › 23362019 › support-service-worker-western-behavioral-health-of-the-alleghenies
Support Service Worker - Western Behavioral Health of the Alleghenies — Altoona, PA | Pepper Health (Library Build)
Support Service Worker… at Pepper Health, Altoona. See the schedule and your recruiter’s name before you apply — this posting doesn’t list a range yet.
---
type: 'JobPosting'
title: 'Support Service Worker - Western Behavioral Health of the Alleghenies'
url: 'https://pepper2.socialhost.dev/job/23362019/support-service-worker-western-behavioral-health-of-the-alleghenies/'
job_id: '23362019'
organization: 'SFX Demo'
location: 'Altoona, PA'
employment_type: 'Varies'
date_posted: '2026-01-20T09:30:19.22Z'
date_modified: '2026-05-18T09:14:19.33Z'
---
# Support Service Worker - Western Behavioral Health of the Alleghenies
- Location: Altoona, PA (On-site)
- Employment type: Varies
- Category: Patient Care Support
- Shift: Day Job
- Business unit: ST Health Western Behavioral Health
- Pay: not listed — this posting doesn’t list a range yet. Your recruiter can share it before you apply.
- Organization: SFX Demo
- Posted: 2026-01-20T09:30:19.22Z
## Description
**We are hiring Support Service Workers to support ST Health - Western Behavioral Health of the Alleghenies.**
The Support Service Workers will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.
…Shift and schedule
Shift
Day Job
Hours
Varies
Workplace
On-site
Where you’ll work
Altoona, PA
A close-knit central-PA community in the Allegheny foothills, home to our Altoona hospital and a growing surgical program — where nurses know their patients by name and the mountains are twenty minutes away.
- Pepper Health Altoona
- Altoona Surgical Pavilion
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

I came in as a PCT with zero healthcare experience. Two years later Pepper is paying for my nursing degree while I work the schedule school needs.
Career progression
Where this role can lead
Patient Care Tech
Senior PCT / Unit Secretary
PCT III — precepting new hires
Nursing school on tuition support
Graduate nurse at Pepper
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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