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Customer Service

Benefits Setup Representative Senior

  • Salt Lake CityUT

PostedJune 24, 2020

About this role

Job Description
The Client Benefit Representative III will analyze client benefit requests, determine best operational approach and perform coding. This employee will also validate coding accuracy utilizing various tools to ensure no financial impact or client/participant dissatisfaction. The Client Benefit Representative III will be responsible for meeting or exceeding turnaround time and quality standards as well as researching client benefit requests/issues and recommending alternative solutions to internal partners in meeting client needs. In addition to coding, this position will also be responsible performing QA functions such as moving all plan design implementations and/or changes into a Production status upon completion of a review within tight timelines. This position may support coding, testing and QA activities for commercial clients as well as clients with federal/state programs (such as Medicare D, Medicaid, MAPD, RDS, COB, EGWP, HealthCare Reform, etc.)
Required Qualifications
– 2 + years experience within a Healthcare, PBM or Pharmacy environment
– 2+ years experience with AS400/RXclaim
Preferred Qualifications
Previous coding experience
Bachelor’s degree in any discipline is preferred
Education
High School Diploma or GED required
Business Overview
Its a new day in health care.
Combining DM Health and Aetna was a transformative moment for our company and our industry, establishing DM Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a DM Health colleague, youll be at the center of it all.
At DM Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, DM Health colleagues are and will continue to be a critical piece of the countrys health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://DMhealth.com/covid-19
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
DM Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for DM Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.
We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team

Pay

This posting does not list a range yet.

Your recruiter

Alex Morgan

Senior Nurse Recruiter · 8 yrs at Pepper

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pepper2.socialhost.dev › job › 11124311 › benefits-setup-representative-senior

Benefits Setup Representative Senior — Salt Lake City, UT | Pepper Health (Library Build)

Benefits Setup… at Pepper Health, Salt Lake City. See the schedule and your recruiter’s name before you apply — this posting doesn’t list a range yet.

Agent text (?mb_render=md)
---
type: 'JobPosting'
title: 'Benefits Setup Representative Senior'
url: 'https://pepper2.socialhost.dev/job/11124311/benefits-setup-representative-senior/'
job_id: '11124311'
organization: 'SFX Demo'
location: 'Salt Lake City, UT'
date_posted: '2020-06-24T17:03:50.957Z'
date_modified: '2020-09-22T16:03:02.443Z'
---

# Benefits Setup Representative Senior

- Location: Salt Lake City, UT
- Category: Customer Service
- Pay: not listed — this posting doesn’t list a range yet. Your recruiter can share it before you apply.
- Organization: SFX Demo
- Posted: 2020-06-24T17:03:50.957Z

## Description

Job Description
The Client Benefit Representative III will analyze client benefit requests, determine best operational approach and perform coding. This employee will also validate coding accuracy utilizing various tools to ensure no financial impact or client/participant dissatisfaction. The Client Benefit Representative III will be responsible for meeting or exceeding turnaround time and quality standards as well as researching client benefit requests/issues and recommending alternative solutions to internal partners in meeting client needs. In addition to coding, this position will also be responsible performing QA functions such as moving all plan design implementations and/or changes into a Production status upon completion of a review within tight timelines. This position may support coding, testing and QA activities for commercial clients as well as clients with federal/state programs (such as Medicare D, Medicaid, MAPD, RDS, COB, EGWP, HealthCare Reform, etc.)
Required Qualifications
- 2 + years experience within a Healthcare, PBM or Pharmacy environment
- 2+ years experience with AS400/RXclaim
Preferred Qualifications
Previous coding experience
…

The full Markdown agents read

A day in the role

Life at Pepper Health

  • Captions
  • Transcript
  • Audio-described

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Devin R., Lead MRI Technologist

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.

Devin R.Lead MRI Technologist — joined as a tech

Career progression

Where this role can lead

  1. New-grad RN / Residency

  2. Staff RN — specialty certified

  3. Charge / Clinical Resource RN

  4. Nurse Manager or CNS / NP track

  5. Director of Nursing

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

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