About this role
Shift: schedule will vary- hired candidate must be available for multiple shift; every other weekend/holiday.
Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.
Responsibilities:
- Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
- Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
- Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
- Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
- Prepares tray tickets for food assembly according to workflow procedures in the operation.
- Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
- Maintains record-keeping and prepares reports as assigned.
Work permit required if under 18 years old.
Preferences:
- Prior customer service experience
- Prior food service experience
Licensure, Certifications, and Clearances:
- Act 34
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$19.00–$28.60 / hr
Set by education and experience. Shift differentials are paid on top.
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}pepper2.socialhost.dev › job › 23363178 › food-service-liaison-st-health-hanover
Food Service Liaison, ST Health Hanover. — Hanover, PA | Pepper Health (Library Build)
Food Service Liaison, ST Health Hanover. at Pepper Health, Hanover. See the pay range, the schedule, and your recruiter’s name before you apply.
---
type: 'JobPosting'
title: 'Food Service Liaison, ST Health Hanover.'
url: 'https://pepper2.socialhost.dev/job/23363178/food-service-liaison-st-health-hanover/'
job_id: '23363178'
organization: 'SFX Demo'
location: 'Hanover, PA'
employment_type: 'Full-Time'
date_posted: '2026-03-31T09:30:20.177Z'
date_modified: '2026-05-18T09:14:34.627Z'
---
# Food Service Liaison, ST Health Hanover.
- Location: Hanover, PA (On-site)
- Employment type: Full-Time
- Category: Nutrition, Dietetic & Food Svc
- Shift: Variable
- Business unit: ST Health Hanover
- Pay: $19.00–$28.60 / hr
- Organization: SFX Demo
- Posted: 2026-03-31T09:30:20.177Z
## Description
**Shift: schedule will vary- hired candidate must be available for multiple shift; every other weekend/holiday.**
Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.
…Shift and schedule
Shift
Variable
Hours
Full-Time
Workplace
On-site
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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