About this role
Are you an RN or Social Worker interested in care management, case management, or care coordination?
ST Health Chautauqua is looking for a Senior Discharge Plan Manager to support their Clinical Care Coordination and Discharge Planning department! This casual position has a WEEKEND schedule.
ST Health is proud to announce the NEW Clinical Care Coordination and Discharge Planning Career Ladder, dedicated to caring for patients throughout their ST Health treatment journey.
In this new model, roles are reimagined to deliver the best care and personalized experiences for our patients. RNs and Social Workers function equally in discharge planning roles!
***The Senior Discharge Plan Manager is a valued step in the Discharge Planning Career Ladder. The final candidate will be placed in the appropriate title and salary based on experience and education.
Become part of a multidisciplinary team committed to improving care coordination and developing more efficient, progressive discharge planning processes, and let ST Health help you succeed through offerings that include:
- Up to $10,000 sign-on bonus for eligible roles with a two-year work commitment
- A designated career ladder designed to support career advancement, with two tracks to support both nurses and social workers
- And much more!
Responsibilities:
- Identify clinical, psychosocial, historical, financial, cultural, and spiritual needs that guide the planning process with the patient to attain optimal outcomes. Take patient/family/caregiver level of health literacy into consideration. Evaluate patient/family/caregiver level of understanding and engagement with the progress toward goals and incorporate findings into the plan of care. Balances resources with patient preferences and goals of care. Evaluate the potential impact of social determinants of health that may elevate the risk of a poor transition.
- Complete detailed assessment on every patient in order to establish understanding of medical and social factors, determine patient’s capacity for self-care, identify support systems, outline barriers to discharge, and determine likeliness of requiring post-hospital services and the availability of such services. Continually reassess discharge plan for factors that may affect continuing care needs or the appropriateness of the discharge plan.
- Facilitate teams to develop and execute safe and efficient discharges. Maintain knowledge about area resources and their capabilities and capacities as well as various types of service providers available. Ensure appropriate arrangements for post-hospital care will be made before discharge and work to avoid unnecessary delays in discharge. Integrate patients’ goals, the health care team’s assessment, risks and available resources in order to develop and coordinate a successful transition plan.
- Engage in clear communication with the patient/member/caregivers as well as the interdisciplinary care team in order to develop discharge plans. Serve as a liaison between the patient and the care team. Actively collaborate with the attending practitioner, caregivers, and other members of the multidisciplinary team to coordinate an individualized plan of care. Incorporate discipline-specific recommendations, test results, outstanding orders into discharge plan and monitor/revise and respond to the progression of discharge milestone.
- Serve as a contact between hospitals and post-hospital care facilities as well as the physicians who provide care in either or both of these settings.
- Recognize and demonstrate shared accountability in development of a discharge plan with the patient/member/caregiver as well as with team members to ensure optimal outcomes.
- Align practice with the mission, vision, and values of the organization. Adheres to ethical standards and codes of conduct of applicable professional organization and ST Health. Maintain clinical knowledge of and ensures compliance with regulatory requirements.
- Advocate on behalf of patient/family/caregivers for services access and for the protection of the patient’s health, well-being, safety, and rights.
- Manage cost of care with the benefits of patient safety, clinical quality, risk and patient satisfaction to provide recommendations and decisions that ensure optimal outcomes.
- Embrace and incorporate innovation and technology to improve collaboration and patient outcomes. Document care in patient medical chart.
- Assist in operational activities for the department including staff orientation, mentoring, and other issues.
- Demonstrate expertise in relevant content area.
- Participate in process improvement initiatives.
1) BSN and RN license required. At least three years experience in discharge planning/care coordination. 10 years of experience can be substituted for BSN completion. OR
2) MSW or master’s degree in another health and human services field that promotes the physical, psychosocial, and/or vocational well-being of those being served required. 3 years of experience in discharge planning/care coordination. 10 years of experience can be substituted for MSW completion.
KNOWLEDGE AND SKILLS: Must possess knowledge in navigating communications with payer sources and programs. Possess knowledge and understanding of regulatory guidelines. Must be skilled in planning/organization, follow up/control, delegation. Problem solving, self-development, organizational behaviors/competencies. Must be able to read, understand, analyze, and interpret medical record documents. Must possess the ability to apply principles of logic and critical thinking to a wide range of problems and to deal with a variety of abstract and concrete variables. Demonstrate ability to function independently, taking initiative to be proactive and drive a discharge plan while working with a multi-disciplinary team. Be able to lead care teams to develop and execute safe and efficient discharge plans. Maintain knowledge about area resources and their capabilities and capacities as well as various types of service providers available. Demonstrate understanding of inpatient care setting operations. Ability to manage multiple priorities in a fast-paced environment.
Licensure, Certifications, and Clearances:
Registered Nurses employed in this position are required to maintain active RN license. OR Those without an active RN license, an LSW/LCSW or education-appropriate license required. CCM/ACM or other nursing or social work certification preferred.
CCM training is required within 60 days of hire and annually thereafter.
- Comprehensive Crisis Management (CCMC)
- Licensed Clinical Social Worker (LCSW) OR Licensed Social Worker (LSW) OR Other Healthcare Professional Licenses for Discharge Planning OR Registered Nurse (RN)
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$28.85–$48.00 / hr
Set by education and experience. Shift differentials are paid on top.
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The final candidate will be placed in the appropriate title and salary based on experience and education.\nBecome part of a multidisciplinary team committed to improving care coordination and developing more efficient, progressive discharge planning processes, and let ST Health help you succeed through offerings that include:\n\n Up to $10,000 sign-on bonus for eligible roles with a two-year work commitment\nA designated career ladder designed to support career advancement, with two tracks to support both nurses and social workers\nAnd much more!\n\nResponsibilities:\n\nIdentify clinical, psychosocial, historical, financial, cultural, and spiritual needs that guide the planning process with the patient to attain optimal outcomes. Take patient/family/caregiver level of health literacy into consideration. Evaluate patient/family/caregiver level of understanding and engagement with the progress toward goals and incorporate findings into the plan of care. Balances resources with patient preferences and goals of care. Evaluate the potential impact of social determinants of health that may elevate the risk of a poor transition.\nComplete detailed assessment on every patient in order to establish understanding of medical and social factors, determine patient's capacity for self-care, identify support systems, outline barriers to discharge, and determine likeliness of requiring post-hospital services and the availability of such services. Continually reassess discharge plan for factors that may affect continuing care needs or the appropriateness of the discharge plan.\nFacilitate teams to develop and execute safe and efficient discharges. Maintain knowledge about area resources and their capabilities and capacities as well as various types of service providers available. Ensure appropriate arrangements for post-hospital care will be made before discharge and work to avoid unnecessary delays in discharge. Integrate patients' goals, the health care team's assessment, risks and available resources in order to develop and coordinate a successful transition plan.\nEngage in clear communication with the patient/member/caregivers as well as the interdisciplinary care team in order to develop discharge plans. Serve as a liaison between the patient and the care team. Actively collaborate with the attending practitioner, caregivers, and other members of the multidisciplinary team to coordinate an individualized plan of care. Incorporate discipline-specific recommendations, test results, outstanding orders into discharge plan and monitor/revise and respond to the progression of discharge milestone.\nServe as a contact between hospitals and post-hospital care facilities as well as the physicians who provide care in either or both of these settings.\nRecognize and demonstrate shared accountability in development of a discharge plan with the patient/member/caregiver as well as with team members to ensure optimal outcomes.\nAlign practice with the mission, vision, and values of the organization. Adheres to ethical standards and codes of conduct of applicable professional organization and ST Health. Maintain clinical knowledge of and ensures compliance with regulatory requirements.\nAdvocate on behalf of patient/family/caregivers for services access and for the protection of the patient's health, well-being, safety, and rights.\nManage cost of care with the benefits of patient safety, clinical quality, risk and patient satisfaction to provide recommendations and decisions that ensure optimal outcomes.\nEmbrace and incorporate innovation and technology to improve collaboration and patient outcomes. Document care in patient medical chart.\nAssist in operational activities for the department including staff orientation, mentoring, and other issues.\nDemonstrate expertise in relevant content area.\nParticipate in process improvement initiatives.\n1) BSN and RN license required. At least three years experience in discharge planning/care coordination. 10 years of experience can be substituted for BSN completion. 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}pepper2.socialhost.dev › job › 23362101 › senior-discharge-plan-manager-casual
Senior Discharge Plan Manager, Casual — Jamestown, NY | Pepper Health (Library Build)
Senior Discharge Plan Manager, Casual at Pepper Health, Jamestown. See the pay range, the schedule, and your recruiter’s name before you apply.
---
type: 'JobPosting'
title: 'Senior Discharge Plan Manager, Casual'
url: 'https://pepper2.socialhost.dev/job/23362101/senior-discharge-plan-manager-casual/'
job_id: '23362101'
organization: 'SFX Demo'
location: 'Jamestown, NY'
employment_type: 'Casual'
date_posted: '2025-12-07T11:48:44.52Z'
date_modified: '2026-05-18T09:14:21.11Z'
---
# Senior Discharge Plan Manager, Casual
- Location: Jamestown, NY
- Employment type: Casual
- Category: Other
- Shift: Day Job
- Business unit: ST Health Chautauqua at WCA
- Pay: $28.85–$48.00 / hr
- Organization: SFX Demo
- Posted: 2025-12-07T11:48:44.52Z
## Description
Are you an**RN or Social Worker**interested in care management, case management, or care coordination?
ST Health Chautauqua is looking for a **Senior Discharge Plan Manager** to support their Clinical Care Coordination and Discharge Planning department! **This casual position has a WEEKEND schedule.**
…Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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