About this role
We are hiring a casual Behavioral Health Navigator I to support ST Health Altoona!
The Behavioral Health (BH) Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the Emergency Department at ST Health Altoona. The BH Navigator I will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning.
Shifts will rotate between days, evenings, nights, and weekends. Must work 2 holidays per year.
*UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION*
Responsibilities:
- Meet standards for documentation and completes all required paperwork, including psychiatric evaluation, commitment paperwork.
- Demonstrate ability to utilize DSMV and to develop provisional diagnosis.
- Demonstrate knowledge of mental health laws and reviews inpatient commitment for accuracy, competencies and proper time frames.
- Knowledge of insurance programs, processes and able to obtain authorizations as needed.
- Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
- Maintain competency requirements.
- Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning.
- Efficiently take a sizable volume of calls and disposition callers to meet their needs rapidly
- Follow outpatient scheduling or referral documentation guidelines
- Responds rapidly to appointment or inpatient admission requests through email, phone, or voicemail
- Review and summarizes the patient information for admissions to a behavioral health unit and triaging patient for appropriate placement
- Ability to verbally present the case to physicians and others
- Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic
- Provides accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner
- Demonstrates expertise in accessing social systems by providing resource-specific information to patients and families, initiating contact with appropriate resources and facilitating the patient/family’s ability to accept referrals.
- Bachelor’s Degree in Psychology, Counseling or Social Work with one-year of mental health direct care experience OR master’s degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
- Ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
- Ability to identify problems, implement resolution, reassesses situation/problem.
- Excellent interpersonal relations with the ability to interact in a direct, professional, tactful, gracious manner with all professional/non-professional contacts; includes all areas of verbal/non-verbal communication within the contest of direct/non-direct contact; history of excellent interpersonal relations.
- Ability to work collaboratively within a multidisciplinary team.
- Ability to work under stress, with an unpredictable patient flow, in a sometimes-crowded work environment.
- A personal disposition that is warm, friendly, caring, kind and hospitable towards patients, colleagues.
- Exhibit openness and willingness to learn.
- Flexible schedule; rotating shifts.
- History/record of all above services consistently delivered with a service excellent attitude.
- Ability and willingness to work in a managed care environment.
- Excellent ability and history of direct, gracious, courteous, kind face-to-face, telephone and nonverbal skills.
- May in the course of their job duties be in rooms where medications are stored.
- No contact with medications is allowed.
Licensure, Certifications, and Clearances:
- Cardiopulmonary Resuscitation (CPR)
- Comprehensive Crisis Management (CCMC)
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$23.75–$34.08 / hr
Set by education and experience. Shift differentials are paid on top.
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}pepper2.socialhost.dev › job › 23361971 › behavioral-health-navigator-i-st-health-altoona-casual
Behavioral Health Navigator I - ST Health Altoona (Casual) — Altoona, PA | Pepper Health (Library Build)
Behavioral Health Navigator I - ST Health Altoona… at Pepper Health, Altoona. See the pay range, the schedule, and your recruiter’s name before you apply.
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type: 'JobPosting'
title: 'Behavioral Health Navigator I - ST Health Altoona (Casual)'
url: 'https://pepper2.socialhost.dev/job/23361971/behavioral-health-navigator-i-st-health-altoona-casual/'
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date_posted: '2025-12-15T16:00:21.27Z'
date_modified: '2026-05-18T09:14:18.08Z'
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# Behavioral Health Navigator I - ST Health Altoona (Casual)
- Location: Altoona, PA (On-site)
- Employment type: Casual
- Category: Behavioral Health
- Shift: Rotating
- Business unit: ST Health Western Psychiatric Hospital
- Pay: $23.75–$34.08 / hr
- Organization: SFX Demo
- Posted: 2025-12-15T16:00:21.27Z
## Description
**We are hiring a casual Behavioral Health Navigator I to support ST Health Altoona!**
The Behavioral Health (BH) Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the Emergency Department at ST Health Altoona. The BH Navigator I will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning.
…Shift and schedule
Shift
Rotating
Hours
Casual
Workplace
On-site
Where you’ll work
Altoona, PA
A close-knit central-PA community in the Allegheny foothills, home to our Altoona hospital and a growing surgical program — where nurses know their patients by name and the mountains are twenty minutes away.
- Pepper Health Altoona
- Altoona Surgical Pavilion
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

The fellowship paired me with preceptors who had decades on the unit. A year in, I was confident taking the sickest patients on the floor.
Career progression
Where this role can lead
Care Coordinator
Licensed Clinician (LSW/LPC)
Senior Clinician — LCSW
Program Supervisor
Behavioral Health Director
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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