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Patient Care Support

Patient Service Coordinator (Medical Assistant/Front Office Role)

  • WellsboroPA
  • Full-Time
  • On-site
  • Day Job

PostedMarch 23, 2026

Pay$19.74–$29.67 / hr

Apply nowSave job

About this role

Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! This position will follow a provider across two practice locations in Wellsboro and Coudersport, requiring regular travel between both sites to support daily operations and patient care.

What You’ll Do:

In this dual role, you’ll combine your clinical expertise with front-office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience.

  • Front Office Excellence: Greet and register patients, schedule appointments, verify insurance, and collect co-pays—all while providing outstanding customer service.
  • Clinical Support: Assist providers and clinical staff with patient care, including taking vital signs, performing phlebotomy, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces.

     

Why You’ll Love This Opportunity:

  • Expand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise.
  • Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference.
  • Enjoy work-life balance with daylight hours, Monday through Friday—no evenings, weekends, or holidays!
     

If you’re passionate about patient care and eager to grow your career, apply today and join a team that’s changing lives every day!


Responsibilities:
 

  • Completes vital signs, specimen testing and EKGs as needed.
  • Organizes daily schedule of patients, greet patients and assigns rooms.
  • Orders supplies for unit as necessary.
  • Maintains competency requirements.
  • Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
  • Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
  • Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
  • Other Duties as Assigned.
  • Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
  • Anticipates and responds to meet customer needs.
  • Respond appropriately to crisis situation as a team member.
  • Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
  • Assists in the registration of patients to include verification and confirmation of health insurance coverage.
  • Immediately report any situation that may impact safety of patients, visitors and staff.
  • Provides front desk coverage as assigned.
  • Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
  • Account for all customers in the clinic.
  • Provides lobby/waiting room coordination and supervision.
  • Serve as liaison between customer and clinic staff.
  • Collects 100% of copays daily and correctly balances at the end of each day.
  • Coordinates scheduling to include testing.
  • Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.
  • High School graduate or equivalent required. 
  • Minimum of three years of direct patient care and or phlebotomy experience. 
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. 
  • Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. 
  • Possesses excellent organizational skills.

    Licensure, Certifications, and Clearances:
     
  • Medical Assistant or Phlebotomy licensure preferred
  • CPR required based on AHA standards that include both a didactic and skills 

    demonstration component within 30 days of hire

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34


ST Health is an Equal Opportunity Employer/Disability/Veteran

Pay range

$19.74–$29.67 / hr

Set by education and experience. Shift differentials are paid on top.

Your recruiter

Sam Patel

Early-Careers Recruiter

Start your application

About two minutes. Leave your name and email; we send a link that keeps your place for 14 days.

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pepper2.socialhost.dev › job › 23361605 › patient-service-coordinator-medical-assistant-front-office-role

Patient Service Coordinator (Medical Assistant/Front Office Role) — Wellsboro, PA | Pepper Health (Library Build)

Patient Service Coordinator (Medical Assistant/Front… at Pepper Health, Wellsboro. See the pay range, the schedule, and your recruiter’s name before you apply.

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job_id: '23361605'
organization: 'SFX Demo'
location: 'Wellsboro, PA'
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# Patient Service Coordinator (Medical Assistant/Front Office Role)

- Location: Wellsboro, PA (On-site)
- Employment type: Full-Time
- Category: Patient Care Support
- Shift: Day Job
- Business unit: ST Health CancerCenter
- Pay: $19.74–$29.67 / hr
- Organization: SFX Demo
- Posted: 2026-03-23T10:45:16.323Z

## Description

Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! This position will follow a provider across two practice locations in Wellsboro and Coudersport, requiring regular travel between both sites to support daily operations and patient care.

**What You’ll Do:**
…

The full Markdown agents read

A day in the role

From PCT to nursing school — Sam’s story

  • Captions
  • Transcript
  • Audio-described

Shift and schedule

  • Shift

    Day Job

  • Hours

    Full-Time

  • Workplace

    On-site

Benefits

Benefits from day one

  • Day-one health coverage

    Medical, dental and vision start your first day — no waiting period, full- and part-time.

  • Tuition & certifications

    Up to $5,250/yr tuition support plus paid certification renewals and exam fees.

  • Retirement with match

    403(b) with employer match and immediate vesting on your contributions.

  • PTO & wellbeing days

    Generous paid time off, paid parental leave, and dedicated wellbeing days.

  • Ladders & residencies

    Nurse residency, allied apprenticeships, and defined advancement ladders in every area.

  • Family support

    Childcare discounts, caregiver leave, and flexible scheduling that respects your life.

Stories

From people in this role

Sam T., Patient Care Technician

I came in as a PCT with zero healthcare experience. Two years later Pepper is paying for my nursing degree while I work the schedule school needs.

Sam T.Patient Care Technician · RN student on tuition support

Career progression

Where this role can lead

  1. Patient Care Tech

  2. Senior PCT / Unit Secretary

  3. PCT III — precepting new hires

  4. Nursing school on tuition support

  5. Graduate nurse at Pepper

FAQ

Questions people ask about this role

About this roleCan I cross-train into other modalities?

Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.

About this roleDo you support continuing education?

Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.

About this roleIs there a path from entry roles to clinical careers?

Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.

About this roleWhat does advancement look like?

Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.

Application process

What happens after you apply

  1. Apply

    ~2 min

    Two minutes with Apply Start — resume autofill does the rest.

  2. Recruiter screen

    2–3 days

    A real person reviews every application and reaches out.

  3. Interviews

    Week 1–2

    Meet your manager and the team — virtual or on-site, your pick.

  4. Offer

    Within 30 days

    Transparent pay, benefits walkthrough, and time to decide.

  5. Welcome

    Day one

    Paid onboarding, a peer buddy, and your 90-day growth plan.

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