About this role
Improvement Specialist- Supporting ST Health East & McKeesport Hospitals
ST Health is searching for a full-time Improvement Specialist to support both ST Health East & McKeesport hospitals. This role will work primarily daylight hours, Monday-Friday helping to create a culture of high-quality care. They’ll focus on providing the best patient experience with emphasis on driving quality outcomes. Preferred candidates will have previous quality, safety or regulatory experience. A bachelor’s degree in nursing, Business Administration or related field is required at time of hire as well as at least 5 years of related experience.
East and McKeesport are two community hospitals within ST Health and this role will assist with oversight at both locations.
Responsibilities:
- Effectively coordinate the assessment of new clinical design projects for implementation at facility or facilities as assigned. Conduct yearly assessment of operations/issues and utilizes data from other organizational assessments and surveys to contribute to and prioritize the establishment of quality, cost and service goals of the organization. Lead or co- facilitates teams created from the annual assessment and organizational goals. Assume a leadership role in the core clinical design team meetings and other key committees. Assume delegated leadership role/related duties as needed to support redesign efforts. Create a supportive environment in the department where redesign work is occurring that is sensitive to the issues and needs of that area.
- Assess developmental stage of work group and identifies strategies to meet achieve goals. Coach and advise team members collaboratively with their supervisor as needed to fulfill their role in a project team. Effectively communicate improvements that are made via verbal or written communication of clinical design activity to work teams, staff, managers and administrators throughout the organization and ST Health Health System. Ensure application of a tracking method to monitor progress towards goals and identifies the need for redesign of practice improvements targeted by the clinical design initiative. Collect and present accurate, timely data to display the results of process improvement efforts. When assigned, complete special projects and performs other related duties according to agreed upon goals and parameters. Utilize cost effective approaches when planning team activity.
- Ensure that clinical design projects maintain patient care as the center of the work. Influence staff acceptance of recommended practice changes by articulating the contribution to clinical improvements established patient care goals. Seek out and integrates cost saving opportunities into clinical practice changes.
- Consult with essential stakeholders such as administrative and medical staff leaders, department heads and critical committees as appropriate to finalize and advance the project goals. Establish and maintain positive working relationships with staff, medical staff leaders and other support areas. Elicit input and advisement in areas where clinical design project work is occurring. Form a partnership with the director of the project area, facilitate work activities and negotiate additional support as needed.
- Role models appropriate and effective methods for data analysis, problem solving, communication negotiation and persuasion skills. Maintain accountability for ongoing self-development activities, especially related to presentation facilitation, change management and application of quality improvement activities. Provide mentorship for individuals at the department/unit/team level. Participate in professional organization activities to enhance personal growth and cultivate relationships in the field at a regional and national level. Communicate clinical design efforts and accomplishments via formal presentations and or publications at local, regions and national forums when available.
- Bachelor’s degree in Nursing, Business Administration or related field required at time of hire/transfer, Master’s degree in Business Administration preferred.
- 5 years of related experience required.
- Knowledge of information systems and process improvement techniques.
- Must be able to demonstrate skills to understand and interpret data.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment.
- Exemplary critical thinking, analytical and problem solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others.
- Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting.
Licensure, Certifications, and Clearances:
ST Health approved national certification preferred.
- Act 34
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$36.51–$61.28 / hr
Set by education and experience. Shift differentials are paid on top.
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Conduct yearly assessment of operations/issues and utilizes data from other organizational assessments and surveys to contribute to and prioritize the establishment of quality, cost and service goals of the organization. Lead or co- facilitates teams created from the annual assessment and organizational goals. Assume a leadership role in the core clinical design team meetings and other key committees. Assume delegated leadership role/related duties as needed to support redesign efforts. Create a supportive environment in the department where redesign work is occurring that is sensitive to the issues and needs of that area.Assess developmental stage of work group and identifies strategies to meet achieve goals. Coach and advise team members collaboratively with their supervisor as needed to fulfill their role in a project team. Effectively communicate improvements that are made via verbal or written communication of clinical design activity to work teams, staff, managers and administrators throughout the organization and ST Health Health System. Ensure application of a tracking method to monitor progress towards goals and identifies the need for redesign of practice improvements targeted by the clinical design initiative. Collect and present accurate, timely data to display the results of process improvement efforts. When assigned, complete special projects and performs other related duties according to agreed upon goals and parameters. Utilize cost effective approaches when planning team activity.Ensure that clinical design projects maintain patient care as the center of the work. Influence staff acceptance of recommended practice changes by articulating the contribution to clinical improvements established patient care goals. Seek out and integrates cost saving opportunities into clinical practice changes.Consult with essential stakeholders such as administrative and medical staff leaders, department heads and critical committees as appropriate to finalize and advance the project goals. Establish and maintain positive working relationships with staff, medical staff leaders and other support areas. Elicit input and advisement in areas where clinical design project work is occurring. Form a partnership with the director of the project area, facilitate work activities and negotiate additional support as needed.Role models appropriate and effective methods for data analysis, problem solving, communication negotiation and persuasion skills. Maintain accountability for ongoing self-development activities, especially related to presentation facilitation, change management and application of quality improvement activities. Provide mentorship for individuals at the department/unit/team level. 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}pepper2.socialhost.dev › job › 23363126 › improvement-specialist-east-mckeesport-hospitals
Improvement Specialist, East & McKeesport Hospitals — Mckeesport, PA | Pepper Health (Library Build)
Improvement Specialist, East & McKeesport Hospitals at Pepper Health, Mckeesport. See the pay range, the schedule, and your recruiter’s name before you apply.
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type: 'JobPosting'
title: 'Improvement Specialist, East & McKeesport Hospitals'
url: 'https://pepper2.socialhost.dev/job/23363126/improvement-specialist-east-mckeesport-hospitals/'
job_id: '23363126'
organization: 'SFX Demo'
location: 'Mckeesport, PA'
employment_type: 'Full-Time'
date_posted: '2026-03-25T16:15:18.747Z'
date_modified: '2026-05-18T09:14:34.61Z'
---
# Improvement Specialist, East & McKeesport Hospitals
- Location: Mckeesport, PA (On-site)
- Employment type: Full-Time
- Category: Nursing
- Shift: Day Job
- Business unit: ST Health East
- Pay: $36.51–$61.28 / hr
- Organization: SFX Demo
- Posted: 2026-03-25T16:15:18.747Z
## Description
**Improvement Specialist- Supporting ST Health East & McKeesport Hospitals**
ST Health is searching for a full-time **Improvement Specialist** to support both ST Health East & McKeesport hospitals. This role will work primarily daylight hours, Monday-Friday helping to create a culture of high-quality care. They'll focus on providing the best patient experience with emphasis on driving quality outcomes. Preferred candidates will have previous quality, safety or regulatory experience. A bachelor's degree in nursing, Business Administration or related field is required at time of hire as well as at least 5 years of related experience.
…Shift and schedule
Shift
Day Job
Hours
Full-Time
Workplace
On-site
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

I started at the bedside. Pepper grew me into leadership — a residency year, tuition support, and a manager who asked "what's next for you?" every single year.
Career progression
Where this role can lead
New-grad RN / Residency
Staff RN — specialty certified
Charge / Clinical Resource RN
Nurse Manager or CNS / NP track
Director of Nursing
FAQ
Questions people ask about this role
About this roleCan I self-schedule?
Most inpatient units use self-scheduling in 4-week blocks, with weekend and holiday rotations shared equitably across the team.
About this roleDo you pay for certifications?
Specialty certification exams, renewals and review courses are covered — and certified nurses earn a differential.
About this roleIs there a nurse residency program?
Yes — a 12-month, accredited residency for new-grad RNs with dedicated preceptors, simulation labs and a cohort that starts together.
About this roleWhat support exists at the bedside?
Clinical resource nurses on every shift, a no-lift equipment program, and unit councils where staff nurses drive practice changes.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
Related
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