About this role
ST Health Health Plan and WorkPartners is hiring a flexible full-time Onsite Health Assistant to work onsite at our higher education client in Scranton! This role will work Monday – Friday daylight hours. Flex full-time staff work a minimum of 28 hours per week with the flexibility to work up to 40 hours.
The Onsite Health Assistant will be responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information. Performs non-invasive patient assessment, under proper supervision, and assists with referrals and resource integration. Provides general health education to patients and participants of Onsite Services and Onsite Health Promotion.
Responsibilities:
- Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. Schedule, coordinate, and reschedule patient’s appointments. Relay necessary messages to staff and providers. Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments.
- Maintain and update current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed. Distribute supplies to team members in person or by shipping. Answer telephone, screens calls, takes messages, and provides information. Answer questions regarding patient appointments and testing.
- Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person’s arrival performing appropriate check-in and check-out functions.
- Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Performs all duties within the policies and procedures of the ST Health Health System and applicable regulatory standards such as HIPAA. Set up screening and education events according to Onsite Service event standards
- Maintain clean, orderly waiting area including beverage area and reading and reference materials.
- Complies with all ST Health Health System policies and procedures. Maintain strict confidentiality related to medical records and other data. Develops and maintains knowledge of site-specific, ST Health and community-based health and wellness resources. Perform evaluation of biometrics, including blood pressure, cholesterol, glucose, body mass index and other clinical measures. Provides patient education and wellness referrals according to appropriate guidelines and matrixes.
- Facilitates collaboration between external health resources and ST Health Health Plan. Improve and increase professional capacity through internal and external courses, training opportunities, and/or maintaining certifications. Exhibit a presence that serves as a basis for exemplifying all ST Health values.
- Adheres to standard of dress based upon client/service. Observably demonstrates commitment to a healthy and balanced lifestyle in regard to physical activity, healthy eating, stress management, weight management and is a nonsmoker.
- High school diploma or GED is required.
- Graduate of a secondary education Health Sciences, Sports Medicine, Rehabilitation Therapy Technology, or Health Assistant program (or equivalent post-secondary education credit) preferred.
- Prior medical experience preferred.
- Knowledge of medical terminology, anatomy, and first aid.
- Working knowledge of Microsoft office or google operating systems required.
Licensure, Certifications, and Clearances:
- Cardiopulmonary Resuscitation (CPR)
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
ST Health is an Equal Opportunity Employer/Disability/Veteran
Pay range
$18.59–$27.96 / hr
Set by education and experience. Shift differentials are paid on top.
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}pepper2.socialhost.dev › job › 23363053 › onsite-health-assistant-scranton
Onsite Health Assistant - Scranton — Dunmore, PA | Pepper Health (Library Build)
Onsite Health Assistant - Scranton at Pepper Health, Dunmore. See the pay range, the schedule, and your recruiter’s name before you apply.
---
type: 'JobPosting'
title: 'Onsite Health Assistant - Scranton'
url: 'https://pepper2.socialhost.dev/job/23363053/onsite-health-assistant-scranton/'
job_id: '23363053'
organization: 'SFX Demo'
location: 'Dunmore, PA'
employment_type: 'Full-Time'
date_posted: '2026-02-03T16:15:15.9Z'
date_modified: '2026-05-18T09:14:33.05Z'
---
# Onsite Health Assistant - Scranton
- Location: Dunmore, PA (On-site)
- Employment type: Full-Time
- Category: Allied Health
- Shift: Day Job
- Business unit: ST Health Health Plan
- Pay: $18.59–$27.96 / hr
- Organization: SFX Demo
- Posted: 2026-02-03T16:15:15.9Z
## Description
ST Health Health Plan and WorkPartners is hiring a flexible full-time Onsite Health Assistant to work onsite at our higher education client in Scranton! This role will work Monday - Friday daylight hours. Flex full-time staff work a minimum of 28 hours per week with the flexibility to work up to 40 hours.
The Onsite Health Assistant will be responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information. Performs non-invasive patient assessment, under proper supervision, and assists with referrals and resource integration. Provides general health education to patients and participants of Onsite Services and Onsite Health Promotion.
…Shift and schedule
Shift
Day Job
Hours
Full-Time
Workplace
On-site
Benefits
Benefits from day one
Day-one health coverage
Medical, dental and vision start your first day — no waiting period, full- and part-time.
Tuition & certifications
Up to $5,250/yr tuition support plus paid certification renewals and exam fees.
Retirement with match
403(b) with employer match and immediate vesting on your contributions.
PTO & wellbeing days
Generous paid time off, paid parental leave, and dedicated wellbeing days.
Ladders & residencies
Nurse residency, allied apprenticeships, and defined advancement ladders in every area.
Family support
Childcare discounts, caregiver leave, and flexible scheduling that respects your life.
Stories
From people in this role

Allied health at Pepper is a career, not just a job. Certifications paid, cross-training encouraged, and a clear ladder from tech to lead.
Career progression
Where this role can lead
Assistant / Aide
Licensed Clinician
Senior Clinician — specialty
Lead / Clinic Coordinator
Rehab Services Manager
FAQ
Questions people ask about this role
About this roleCan I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
About this roleDo you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
About this roleIs there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
About this roleWhat does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Application process
What happens after you apply
Apply
Two minutes with Apply Start — resume autofill does the rest.
Recruiter screen
A real person reviews every application and reaches out.
Interviews
Meet your manager and the team — virtual or on-site, your pick.
Offer
Transparent pay, benefits walkthrough, and time to decide.
Welcome
Paid onboarding, a peer buddy, and your 90-day growth plan.
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