---
type: 'JobPosting'
title: 'Operations Supervisor'
url: 'https://pepper2.socialhost.dev/job/11129174/operations-supervisor/'
job_id: '11129174'
organization: 'SFX Demo'
location: 'Montgomery, AL'
date_posted: '2020-06-25T08:03:57.143Z'
date_modified: '2020-09-22T16:03:02.443Z'
---

# Operations Supervisor

- Location: Montgomery, AL
- Category: Retail Store Manager
- Pay: not listed — this posting doesn’t list a range yet. Your recruiter can share it before you apply.
- Organization: SFX Demo
- Posted: 2020-06-25T08:03:57.143Z

## Description

Job Description
An Operations Supervisor is a key leader supporting the DM Store Management team in planning and driving store execution and performance while building consumer loyalty to DM/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
1. Management
Work effectively with store management and store crews
Supervise the stores crew through assigning, directing and following up of all
activities
Effectively communicate information both to and from store management and crews
2. Customer Service
Assist customers with their questions, problems and complaints
Promote DM customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy
and promote a positive shopping experience for all DM customers
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
Maintain customer/patient confidentiality
3. Merchandise/Presentation
Price merchandise
Stock shelves
Support the planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise
Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills, supervision, and influencing skills
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education
High school diploma or equivalent preferred
Business Overview
Its a new day in health care.
Combining DM Health and Aetna was a transformative moment for our company and our industry, establishing DM Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a DM Health colleague, youll be at the center of it all.
At DM Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, DM Health colleagues are and will continue to be a critical piece of the countrys health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://DMhealth.com/covid-19
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
DM Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for DM Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.
We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team

## Apply

- [Apply for this role](https://sfxdemo.site.findly.com/job/11129174/operations-supervisor-montgomery-al/)
- [This posting on the web](https://pepper2.socialhost.dev/job/11129174/operations-supervisor/)