--- type: 'JobPosting' title: 'Administrative Assistant - Revenue team' url: 'https://pepper2.socialhost.dev/job/11129156/administrative-assistant-revenue-team/' job_id: '11129156' organization: 'SFX Demo' location: 'London, England' date_posted: '2020-06-25T08:03:57.09Z' date_modified: '2020-09-22T16:03:02.443Z' --- # Administrative Assistant - Revenue team - Location: London, England - Category: Management - Pay: not listed — this posting doesn’t list a range yet. Your recruiter can share it before you apply. - Organization: SFX Demo - Posted: 2020-06-25T08:03:57.09Z ## Description Job Description Coram/DM Health is looking for a high-energy healthcare professional to join our team as an Administrative Assistant within the Revenue Team! This rewarding opportunity allows you to work closely with patients and their caregivers to coordinate in-home IV therapy services. We believe that as the "face of the company", Patient Intake Coordinators are a key part of creating a positive experience for our patients. In this dynamic and fast-paced role, you will be responsible for coordinating home infusion services between branch personnel, Sales, the insurance team, and referral sources in order to ensure excellent service for new home infusion patients. Responsibilities: Act as the main point of contact for Coram's patients, caregivers, referral sources, and Sales team. Resolve patient issues and respond to phone and fax inquiries regarding in-home IV order requests. Assess patient needs and document all communication in the Electronic Medical Records system regarding coordination of care. Communicate with various departments by providing information pertaining to equipment, supplies, and services needed to start patients on service with our company. Collaborate with Coram's insurance professionals to verify patient benefit coverage and financial responsibility. Relay insurance coverage and patient responsibility to referral sources, Sales, and patients. Discuss patient responsibility and documentation required for billing of services. Confirm start of care details with all parties to ensure a seamless transition into homecare for our customers. Work with patients in regards to billing issues and complaints. Typical work hours for this position are Monday Friday, 8:30 to 5:30p, with an opportunity for over-time based on business need. This is a full-time, permanent career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits. With Coram/DM Health, you'll have an exciting opportunity to utilize your healthcare and customer service experience with a team who are passionate about making a difference in patients lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life! Coram/DM Health is a Fortune 7 company and national leader in the home infusion and enteral nutrition fields. The word Coram derives from the Latin word cor, meaning heart... and our dedication to our customers is truly from the heart. Do you want to learn more? Check out the videos below! https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/DMPharmacyVideos Required Qualifications * Minimum two years experience in customer service. * Minimum two years experience in healthcare. * Minimum one year experience working in Microsoft Excel, ability to create and manage spreadsheets. Preferred Qualifications * Experience working with healthcare insurance. * Experience with medical terminology. * Experience working in a pharmacy setting. * Ability to work in a team environment. * Ability to work with a sense of urgency. * Strong attention to detail. Education Verifiable High School diploma or GED is required. Business Overview Its a new day in health care. Combining DM Health and Aetna was a transformative moment for our company and our industry, establishing DM Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. Coram DM/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month. At DM Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, DM Health colleagues are and will continue to be a critical piece of the countrys health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://DMhealth.com/covid-19 We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. DM Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for DM Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site. We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team. ## Apply - [Apply for this role](https://sfxdemo.site.findly.com/job/11129156/administrative-assistant-revenue-team-london-gb/) - [This posting on the web](https://pepper2.socialhost.dev/job/11129156/administrative-assistant-revenue-team/)