---
type: 'JobPosting'
title: 'Patient Intake Coordinator'
url: 'https://pepper2.socialhost.dev/job/11124305/patient-intake-coordinator/'
job_id: '11124305'
organization: 'SFX Demo'
location: 'Boise, ID'
date_posted: '2020-06-24T17:03:50.94Z'
date_modified: '2020-09-22T16:03:02.443Z'
---

# Patient Intake Coordinator

- Location: Boise, ID
- Category: Customer Service
- Pay: not listed — this posting doesn’t list a range yet. Your recruiter can share it before you apply.
- Organization: SFX Demo
- Posted: 2020-06-24T17:03:50.94Z

## Description

Job Description
Join the Coram/DM team as a Patient Intake Coordinator and you will support the Phoenix Hilton branch with the initial admission of patients onto service with the Company. In this role, you will maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources, helping to ensure new patients are receiving excellent care while on our services.
As a Patient Intake Coordinator you will
* Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints
* Assess patient needs and document referral requests for coordination of care.
* Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company
* Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information
* Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients
This is a full-time, permanent, benefited position and is NOT through an agency.
Required Qualifications
* Minimum two years experience in customer service
* Minimum two years experience in healthcare
* Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word
Preferred Qualifications
* Home infusion, enteral or durable medical equipment (DME) experience.
* Experience medical billing or collections work or experience working with accounts payable (A/P) or accounts receivable (A/R).
*Typing at least 50 WPM
Education
Verifiable High School Diploma or GED is required.
Business Overview
Its a new day in health care.
Combining DM Health and Aetna was a transformative moment for our company and our industry, establishing DM Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. Coram DM/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.
At DM Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, DM Health colleagues are and will continue to be a critical piece of the countrys health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://DMhealth.com/covid-19
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
DM Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for DM Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.
We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team

## Apply

- [Apply for this role](https://sfxdemo.site.findly.com/job/11124305/patient-intake-coordinator-boise-id/)
- [This posting on the web](https://pepper2.socialhost.dev/job/11124305/patient-intake-coordinator/)